After paying my total amount due for January on the 22nd i was invoiced again on the 27th,i called 808 and the explanation was that this amount has been accumulating as from Nov last year,and this amount is way above the total bill i normally pay on my top up contract,the agent explained that this is due to a conference call i made in Nov and apparently conference call charges are not deducted from the airtime on my acc but are billed separately...how true is this and when is the due date for this amount?
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2 bills in one month
- Thread starter Kgabogk
- Start date
Do not take their cr@p. Mtn is notorious for billing backdated 3 months. Read your contract carefully and your bill. I should state that it is "month to month" ie 30 days only.
You will not get help from them when querying, so have the amount reversed at the bank and lodge a query. They will send you a reference no. Then wait and wait until their lawyers send you a moffie pink letter of demand.
Now you tell them that the bill has been queried so you are disregarding the demand. You have successfully confused both parties and will not hear anything for 3 months.
You will now get another moffie letter that states that you will be listed as a bad boy on ITC.
Now tell them that they cannot do so as you are still in a process of querying the bill. If the do, they are in trouble according with the NCA . They will not do so.
Now again, you wait and wait and wait and wai.. Then nothing happens over and over.
You will not get help from them when querying, so have the amount reversed at the bank and lodge a query. They will send you a reference no. Then wait and wait until their lawyers send you a moffie pink letter of demand.
Now you tell them that the bill has been queried so you are disregarding the demand. You have successfully confused both parties and will not hear anything for 3 months.
You will now get another moffie letter that states that you will be listed as a bad boy on ITC.
Now tell them that they cannot do so as you are still in a process of querying the bill. If the do, they are in trouble according with the NCA . They will not do so.
Now again, you wait and wait and wait and wai.. Then nothing happens over and over.
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