ld13
Honorary Master
Probably. But right before I became as such I knew Telkom's processes down to a T. If one was able to stomach the 5-10 calls it took to the Helkom call centre, one could almost solve any issue.
-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: Will you be watching the FIFA World Cup Final?
2 days with no connection
- Thread starter Ianf1
- Start date
Probably. But right before I became as such I knew Telkom's processes down to a T. If one was able to stomach the 5-10 calls it took to the Helkom call centre, one could almost solve any issue.
- Joined
- Jan 11, 2016
- Messages
- 16,326
- Reaction score
- 5,641
5-10 calls is considered better service? If it's a line down a technician needs to come out.
Openserve do seem to have the edge in most situations these days with repairs.
But at the same time if there was no Vumatel there would probably not be any fibre, and we would still be paying ridiculous IPC fees.
Openserve has had the monopoly for decades so they should be good at what they do.