Been using Neotel since end Jan 09. Worked great for the first month since then I have had nothing but slow connections and dis-connects. The help desk are useless - call them tonight and asked them to give me a ref number for my problem. They said they could not do so as it is a network wide problem. Next they say it was caused by the un-foreseen uptake of the product. Well you can only get onto their network with a modem supplied by them. They can't use that as an excuse as they could have controlled the supply of the modems.
My rssi is 61
and my pn is 368
Will someone from Neotel please solve my problem. I have even started looking at going back to Iburst!!!!!!!!!!!!!!!!
My rssi is 61
and my pn is 368
Will someone from Neotel please solve my problem. I have even started looking at going back to Iburst!!!!!!!!!!!!!!!!