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2013 JD Power Customer satisfaction survey - manufacturer results.
1. Jaguar 82.7%
2. Lexus 81.8%
3. Honda 81.0%
4. Skoda 80.9%
5. Mercedes-Benz 80.4%
6. Land Rover 79.0%
7. Volvo 78.9%
8. Toyota 78.8%
9= Nissan 78.7%
9= Seat 78.7%
9= Volkswagen 78.7%
12. BMW 78.5%
13. Audi 78.0%
14. Citroen 77.7%
15= Kia 77.5%
15= Mini 77.5%
17. Hyundai 77.2%
18. Ford 77.1%
19. Renault 76.6%
20. Mazda 76.2%
21. Suzuki 75.8%
22. Vauxhall 75.6%
23. Fiat 75.4%
24. Peugeot 75.0%
25. Mitsubishi 74.5%
26. Alfa Romeo 72.5%
27. Chevrolet 69.1%
Industry Average 77.6%
I'm just going to leave this here.
JD Power Survey 2013....
While there are some surprises in the survey, the brands you typically expect in the top 10 are there (Lexus, Honda, Toyota) and the ones you'd typically expect in the bottom half are there too (Peugeot, Fial, Vauxhall, Alfa).Agreed, should definitely get a Jag instead![]()
Remember that the local Chevs aren't really Chevs but rather rebadged Koreans (Daewoo and the like) which will list them even lower on JD Power.
I would rather buy a true Korean in that case like the Kia Cerato, instead of forking out extra money for something that pretends to be something else.
Yeah Daewoo as a brand certainly doesn't exist any more but I believe these cars are still pretty much the exact same thing and there's nothing "All American" about the ones we get here.
Although looking at the American website now it does seem like the same models are available there so at least it's not only us getting shafted but the entire brand name.
Locally the Holden Commodore is the Chev Lumina SS which doesn't appear to be the same SS as in America by the looks of it. Then again that same car is a Vauxhall VXR in the UK so who knows.