20mb fibre line good enough?

I have an Openserve 20/20 line and not happy at all. Even with just occasional streaming, I get some buffering. The line also slows down considerably on weekends and early evenings. Considering upgrading to a 100/20 line.
First look, second understand what and where the issue arises before assuming that it is the last mile connection.
 
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I have a 1000/100 fibre line and boy oh boy. Speed is amazing.
 
We had a 20/10 line for ages. 4 of us in the house either on Netflix (1080p), YT, general surfing and online gaming was fine overall.

I'd say go 20 and if not satisfied, you can bump it up at a later stage (That's what I did).
 
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