3 big changes Nedbank customers can expect

[BusinessTech]

3 big changes Nedbank customers can expect

Nedbank says it has added new features and services across its range of digital banking platforms. These include the introduction of cardless withdrawals, simplified mobile banking registration to access extensive mobile transaction options, and a digital conversational chatbot assistant called Enbi.

 

[3WA]

Great idea with the chatbot. Will help get the customers good and angry before they get through to the human.

 

[Jam Sandwich]

Great idea with the chatbot. Will help get the customers good and angry before they get through to the human.

Good old PrattBots.....

 

[3WA]

Good old PrattBots.....

I'd like to meet someone who's had their problem resolved by a bot.

 

[chrisc]

Most bots I have come across are truly useless. Just answer a couple of prompts and you end up being none the wiser

If true AI were applied to these, instead of following a set script, then they would be of some use

The Dept of Naturalisation in the USA is an excellent example of this