3 Weeks Now - What To Do?

[snugglez64]

3 weeks ago I bought a Corsair H80.

Being the Happy CUD'er I am, I installed it the same night.

Issue:
http://www.youtube.com/watch?v=qTWSZSPFfw4
and
http://www.youtube.com/watch?v=daqBbra9Z6o

I took sum suggestions and let the cooler run for a day (with these noises) hoping that it would clear up. Nothing
I then packed it back in the box and sent it back where it came from.

They then send it back to the supplier who have been 'testing' the cooler. According to their 'testing', there is nothing wrong with the cooler.

It's now 3 weeks on and I still do not have my H80 cooler and I do not have my cash.

I have already indicated that I am no longer interested in the cooler as I do not want to be sitting with a problem and that I would like to purchase something else from the same people.

They insist that

The H80 still has no fault found - after the 3 day burn in the pump noise has been cleared

What do I do?

 

[Crowley]

If the pump noise is gone you have a working cooler. If not, send it back again.

 

[snugglez64]

If the pump noise is gone you have a working cooler. If not, send it back again.

That's just the thing.. I don't want to be keep sending it back.

+ now it's 3 weeks old - 2 days used by me + 3 weeks 'testing' by supplier - I'd consider this a used item now

 

[GreyBush]

If the pump noise is gone you have a working cooler. If not, send it back again.

This. Getting it back and returning it sounds like a lot less of a mission than fighting it out with them and waiting weeks to get your cooler back... and then possibly getting a new one which makes the same noise only to find that running it in makes the noise go away..

 

[snugglez64]

Not the answers I was hoping for..

 

[wily me]

Not the answers I was hoping for..

What answers were you hoping for then? Why post a thread if you already had a preconceived idea what answer you are looking for. You have no choice but to accept the unit back and test it again, unless you returned it within your 7days cooling off period? Then you could lodge a complaint with the CPA.

 

[snugglez64]

What answers were you hoping for then? Why post a thread if you already had a preconceived idea what answer you are looking for. You have no choice but to accept the unit back and test it again, unless you returned it within your 7days cooling off period? Then you could lodge a complaint with the CPA.

I did return it within the 7 days..

and I did not have a "preconceived idea" of what answer I was looking for, I just thought there would be another route to take, therefore.. I post.

eg: "unless you returned it within your 7days cooling off period? Then you could lodge a complaint with the CPA"

The help I thought I would get

Edit: The cooler is still with the supplier - They have been 'testing' it all this time.
Hopefully the guys I bought it from will be getting it back tomorrow

when I get the H80 back tomorrow I will test it - with a noise meter