384Kb Shocker

L

LethalChicken

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Ok NOW I'm not feeling warm and fuzzy ... I just read the details of that package on hellkom .. I'd REALLY like someone to confirm this for me ...

From what I understand:
The 512k Package:
3Gb Cap - Then Int very limited, Local unlimited

The 384k Package:
3Gb Cap - Then Int very limited AND Local ALSO very limited ...

Please say it ain't so ...


We are Telkom - Resistance is Futile - You will be Assimilated
 
Well, according to Telkom's main "New Services Line" and their web site:
http://www.telkom.co.za/portal/page?_pageid=1435,72102&_dad=portal&_schema=PORTAL&paramURL=/pls/portal/docs/page/adsl/description.jsp

The ONLY difference between the 512K and 384K option is the maximum achievable speed.
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by BlobNow</i>
<br />

The 384k Package:
3Gb Cap - Then Int very limited AND Local ALSO very limited ...

<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

This is just a rumour, as regardtv says, the services are exactly the same except for price and speed - and that comes directly from Telkoms page and 3 of the support staff I've spoken to over the phone.


----------------
United we stand!
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OMG ...

Ok just phoned the call centre again ... 4 people ... 2 different answers ...

Waiting for a manager to phone me back ... ja right ....
 
I hope so .. otherwise it would make the 384k package even worse then it is ...

We are Telkom - Resistance is Futile - You will be Assimilated
 
Updates stats:

Call centre Staff indicating local & international capped: 7
Call centre Staff indicating only international capped : 4
Call Centre managers that have NOT phoned me back : 2
Call Centre managers that have phoned me back : 0

*EDIT* .. Hey, the odds are getting better ;-)
 
If you asked them the same question about the 512 package, I bet they would give you the same answers. Most of them don't know that only international is capped and local is not affected.

I just find it so frustrating that you are forced to use a company for a service but their staff knows almost nothing about the actual product.


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United we stand!
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I really appreciate the effort guys :) I fear that I will only find out the hard way, ie: once my cap is reached

We are Telkom - Resistance is Futile - You will be Assimilated
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">Call Centre managers that have NOT phoned me back : 2
Call Centre managers that have phoned me back : 0<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Isn't it Ironic. Telkom the Telephone Company that is well known never to return phone calls. The very service they provide.
As the issue of not returning phone calls cannot be of a financial one. One can ponder what is their problem?

<b><hr noshade size="1"></b><font size="2"><font color="red"><b>You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.</b></font id="red"></font id="size2">
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by BTTB</i>
One can ponder what is their problem?
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

As sad as it sounds, it's simple to answer - they simply don't care.


----------------
United we stand!
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If I find I'm locally capped on 384k ICASA will be hearing from me.

Because:
Telkom did not indicate this on their advertising.
I was assured this was not the case by the new services rep I spoke to when placing my downgrade order.

Personally I believe it will just be a lower speed version of ADSL.

-Information anarchist-
www.sentechhatesfreespeech.org.za
I support:
www.telkom.fokkensuig.co.za
www.poopband.co.za
www.hellkom.co.za
Read about MaD of hellkom being sued for R5million by Telkom:
http://www.myadsl.co.za/forum/topic.asp?TOPIC_ID=4316
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">As sad as it sounds, it's simple to answer - they simply don't care.<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">If I find I'm locally capped on 384k ICASA will be hearing from me.<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Does ICASA care? :/
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by MansoN</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">As sad as it sounds, it's simple to answer - they simply don't care.<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">If I find I'm locally capped on 384k ICASA will be hearing from me.<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Does ICASA care? :/
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

They're supposed to care, but they have yet to prove that by actually doing something about our complaints. I'm not holding my breath.


----------------
United we stand!
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<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by VQuest</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by MansoN</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">As sad as it sounds, it's simple to answer - they simply don't care.<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">If I find I'm locally capped on 384k ICASA will be hearing from me.<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Does ICASA care? :/
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

They're supposed to care, but they have yet to prove that by actually doing something about our complaints. I'm not holding my breath.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

You miss the point.

ICASA =
I
Care
About
Sodd
All
[:D]
 
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