3rd Month and not Result WTF IBurst !!!!

[Mananger]

3rd Month and no Result WTF IBurst !!!!

So this is now the 3rd month that i requested IBurst to downgrade me and guess what after all the phone calls, threads posted and PM's IBurst has still not downgraded me !!!

In total i have spent R469-00 per month on IBurst. That is a total of R938.00 for the past 2 months that i should not have spent on Damn IBurst. I should have spent R338.00 for the past 2 months !!!!!!!

SO IBURST OWES ME R600.00 and the worst is i don't even think i will get it back.

Can someone damn well attend to my F***en matter

Shawn ?????????

 

[iBurst]

Morning Manager

Our migrations guys have been notified and I am chasing down what happened.

Apologies for the delays.

I believe that it could have something to do with you being a Vodacom client.

Lets see what the result is.

Thanks

 

[iBurst]

Hi Manager

Some feedback.

The package was migrated the 30th of September to be effective 1 October 09.
The account has been placed on a GIGA package.
The dashboard does not work so therefore the information on their will be incorrect.
The account has currently got 2041.22 megabytes available on the account.

Hope this clears things up.

Thanks

 

[Mananger]

Thanks for the feedback Shuan, What is going to happen about the R600-00 that has been paid extra since i asked for the downgrade that never got done ?
Cause the way i see it, i should be credited for the value of R600-00. Because i asked this to be done 3 months ago and have been charged for the Pro package since then.

I have actually not asked for the 1 gig (giga) package i asked for the 500MB(Playa) package ! you can look threw my previous correspondence in that regard.

Your quick response will be greatly appreciated ....