5G issue

[mrlgm007]

Hi Rain

The Internet has been very slow today checked the router and see that it's stuck on 4g mode even though there are two towers close by please can you check and advise.

Router has been rebooted.

We've received your request | 8542345

Thanks

 

[rain_mobile]

Hi Rain

The Internet has been very slow today checked the router and see that it's stuck on 4g mode even though there are two towers close by please can you check and advise.

Router has been rebooted.

We've received your request | 8542345

Thanks

Hi @mrlgm007

I will check what might be the reason.

 

[mrlgm007]

Been battling for the last 1 hour I see it just went back to 5g but still very slow.

Ping 60
Down 1.2mb
Up 20mb

 

[rain_mobile]

Been battling for the last 1 hour I see it just went back to 5g but still very slow.

Ping 60
Down 1.2mb
Up 20mb

I have sent you a PM.

I need you to provide me with something

 

[mrlgm007]

I have sent you a PM.

I need you to provide me with something

Thank you issue is sorted.

 

[scubamut]

Hi @rain_mobile

We are experiencing slow/no 5G several times a day. Our router has been rebooted, we are very close to 2 towers and 4G/5G (green/blue) changes continuously.

pls advise

 

[rain_mobile]

Hi @scubamut

Please PM me your email address, i will have a look for you

 

[DapperDanMan]

pls advise

Have you tried out any of the available vaccines?

 

[Kiemo]

Have you tried out any of the available vaccines?

Not a joke

 

[DapperDanMan]

Beg to differ.

 

[Kiemo]

Beg to differ.

Beg my A … apologies now