8ta / Telkom Mobile Contract Cancellation

[DlalaM]

I had two contracts with 8ta which were supposed to expired in May this year but I am still getting billed for the contracts even when I called in May to cancel the contracts and was give a reference number for the call. I have just called their call center and was told that my case is being attended to since May?

How is it my fault that someone did not do their job?

Telkom Mobile / 8ta Rep please assist 1. In canceling the contracts 2. Refund

 

[kingrob]

Why don't you block the debit orders?

 

[mapset]

Telkom Mobile / 8ta Rep please assist In canceling my contract

 

[Salmank]

Telkom Mobile / 8ta Rep please assist In canceling my contract

Telkom Mobile / 8ta reps response: "Noooo, we are partners for life. Together we live, together we die"