A Telkom Rep is on MyBB

I say Good Luck to them and hope that they can give unhappy customers a better experience.
 
Lets see how this works out....I would say the best way of getting companies to fix problems for you is by posting it on this site, so perhaps he will be of assistance.
 
I know the official support channels aren't perfect, but they always sort out my problems. Having a rep that can answer more general type questions is still welcome though.
 
We have been getting lots of Unofficial Support from Telkom employees
Just read some of the responses to see the correct phone numbers to call
 
At last! But I feel for the rep as not all queries are going to be resolved to the client's satisfaction... e.g. my ADSL 10Mbps service is terrible and the techie says tough luck as you are 4km from the DSLAM. Nothing can be done....
 
well - you've gotta give them Kudos for getting someone on here.
People have been asking for it for years.

Let's just hope that some respite can be found.

But people shouldn't get ahead of themselves thinking that everything's gonna happen in a flash.

Best of luck to you Mr. Rep
 
Dear Mr Telkom Rep.

I have full respect for you. You are a brave person. You have entered the lion's den of broadband without fear (or maybe a bit of fear). So, all the best.

Yours sincerely
A Telkom ISP user whose line states Unconfigured.
 
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