ABSA: Online Banking: RVN

[kkf]

When adding a new beneficiary one receives by email a RVN. Well, that's how it should be. However since app. two weeks I don't receive the RVN immediately, sometimes after 10 to 15 hours, often not at all. Which means I'm unable to add new beneficiaries. Some payments I can't do if they require a RVN.

I have sent countless emails to ABSA, no action from their side. Dealing with idiots I suppose.

 

[satanboy]

Post complaint on their FB page

 

[Milano]

You receive them via email? Why not change it to SMS, or install the app? Check the email headers to see where the bottleneck is.

Edit: unlikely that all ABSA clients are waiting 10 to 15 hrs so it may well be an issue on your side.