Absa SMS notifications

[satanboy]

I noticed a problem that started yesterday and reported it to Absa, here is their reply.

Dear Sir/Madam

Thank you for your e-mail.

Kindly accept our apologies for any inconvenience.

Please be advised that there is a delay with the sms notifications.

Our system engineers are currently attending to the problem; I unfortunately do not have a stipulated time as to how long it will take them for resolution of the problem. I do appreciate your patience while we resolve the problem.

If you need any further assistance, please feel free to contact me via email at absa@absa.co.za or the helpdesk on 08600 08600 / International number +27 11 501 5110.

Regards

Janice Van Boomen
Consultant: E-mail Services
Absa Contact Centre
www.absa.co.za

 

[HavocXphere]

Seems reasonable enough.

I've noticed that with my bank the time delay seems to depend on whether its a place I frequent...some of those take hours. Whilst if its out of my way or its a small retailer it seems to be instant. Almost like they are prioritizing the ones that might be sketchy. Or maybe I'm imagining things.

 

[satanboy]

Seems reasonable enough....

I wasn't complaining...just sharing.

 

[HavocXphere]

I wasn't complaining...just sharing.

And I was just commenting.