ADSL congestion

D

Dr Who

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Hi All

Over the past while my ADSL line has become terrible in the evening. I have tried everything and posted numerous times here. Ultimately its due to congestion at my exchange. Is this something that is being addressed by Telkom or will we have to just accept that this is as good as it gets?

Its getiing to the point that I would love to find alternate broadband offering but am in a poor 3g area so I am only left with fibre ( which is not available at present ).

does Telkom ever upgrade specific exchanges with problems?
 
Dr Who said:
Hi All

Over the past while my ADSL line has become terrible in the evening. I have tried everything and posted numerous times here. Ultimately its due to congestion at my exchange. Is this something that is being addressed by Telkom or will we have to just accept that this is as good as it gets?

Its getiing to the point that I would love to find alternate broadband offering but am in a poor 3g area so I am only left with fibre ( which is not available at present ).

does Telkom ever upgrade specific exchanges with problems?
Click to expand...

In time yes or if theres a planned maintenance request.

Whats your number? I'll check for you.
 
I have a similar issue. I cannot confirm if it's congestion - I was told by Telkom my line wasn't congested, but then again the same person told me it was backbone congestion which I find utterly ridiculous considering I had tested my line on numerous different ISPs and the problem has persisted for over three weeks - but my pings and packet loss soar in the evenings/nights (consistently over 600ms from the second hop on traceroute).

RazedInBlack could you offer any insight?
 
Last edited:
Scoperzor said:
I have a similar issue. I cannot confirm if it's congestion - I was told by Telkom my line wasn't congested, but then again the same person told me it was backbone congestion which I find utterly ridiculous considering I had tested my line on numerous different ISPs and the problem has persisted for over three weeks - but my pings and packet loss soar in the evenings/nights (consistently over 600ms from the second hop on traceroute).

RazedInBlack could you offer any insight? My number is 011656xxxx.
Click to expand...

1. Edit your post and remove your number from the forum.

2. Can you run a WinMTR or Pathping during these high latency times and post the results here so we can have a look at them to see where abouts the problem is coming in on your end.
 
Last edited:
ghostR said:
1. Edit your post and remove your number from the forum.

2. Can you run a WinMTR or Pathping during these high latency times and post the results here so we can have a look at them to see where abouts the problem is coming in on your end.
Click to expand...

1. Done. It's still shown in your quote.
2. Will do later, it starts deteriorating towards and beyond 5pm.
 
This is the first time I've run either, so let me know if I did something incorrectly (used mybroadband.co.za as the site)...

WinMTR:

Hostname Nr Loss% Sent Recv Best Avrg Worst Last
10.0.0.2 1 0 % 200 200 0 0 1 0
105.236.2.193 2 35 % 131 85 9 206 977 0
41.181.178.65 3 34 % 131 86 9 205 956 0
196.44.0.146 4 34 % 131 86 11 206 963 0
196.44.31.95 5 32 % 131 88 10 204 966 0
41.181.165.115 6 34 % 131 86 10 202 952 0
196.44.0.222 7 35 % 130 84 9 210 963 0
41.208.29.125 8 100 % 100 0 ∞ 0 0 0
168.209.1.192 9 34 % 130 85 12 215 936 0
168.209.86.122 10 34 % 129 84 12 203 967 0
196.26.120.161 11 35 % 129 83 12 219 993 0
196.26.120.164 12 34 % 129 84 13 210 925 0
197.189.193.1 13 35 % 129 83 13 207 938 0
197.189.193.36 14 33 % 129 86 13 220 993 0
197.242.89.170 15 35 % 128 83 14 210 956 0

Pathping:

Tracing route to mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:
0 10.0.0.201
1 10.0.0.2
2 105.236.2.193
3 41.181.178.65
4 196.44.0.146
5 196.44.31.171
6 41.181.165.115
7 196.44.0.222
8 41.208.29.125
9 168.209.1.192
10 168.209.86.122
11 196.26.120.161
12 196.26.120.164
13 197.189.193.1
14 197.189.193.36
15 197.242.89.170

Computing statistics for 375 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 10.0.0.201
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 10.0.0.2
0/ 100 = 0% |
2 537ms 5/ 100 = 5% 5/ 100 = 5% 105.236.2.193
0/ 100 = 0% |
3 554ms 0/ 100 = 0% 0/ 100 = 0% 41.181.178.65
0/ 100 = 0% |
4 551ms 0/ 100 = 0% 0/ 100 = 0% 196.44.0.146
0/ 100 = 0% |
5 545ms 0/ 100 = 0% 0/ 100 = 0% 196.44.31.171
0/ 100 = 0% |
6 537ms 0/ 100 = 0% 0/ 100 = 0% 41.181.165.115
0/ 100 = 0% |
7 531ms 0/ 100 = 0% 0/ 100 = 0% 196.44.0.222
0/ 100 = 0% |
8 --- 100/ 100 =100% 100/ 100 =100% 41.208.29.125
0/ 100 = 0% |
9 542ms 0/ 100 = 0% 0/ 100 = 0% 168.209.1.192
0/ 100 = 0% |
10 538ms 0/ 100 = 0% 0/ 100 = 0% 168.209.86.122
0/ 100 = 0% |
11 536ms 0/ 100 = 0% 0/ 100 = 0% 196.26.120.161
0/ 100 = 0% |
12 540ms 0/ 100 = 0% 0/ 100 = 0% 196.26.120.164
0/ 100 = 0% |
13 545ms 0/ 100 = 0% 0/ 100 = 0% 197.189.193.1
0/ 100 = 0% |
14 545ms 0/ 100 = 0% 0/ 100 = 0% 197.189.193.36
0/ 100 = 0% |
15 552ms 0/ 100 = 0% 0/ 100 = 0% 197.242.89.170

Trace complete.
 
Scoperzor said:
This is the first time I've run either, so let me know if I did something incorrectly (used mybroadband.co.za as the site)...

WinMTR:

Hostname Nr Loss% Sent Recv Best Avrg Worst Last
10.0.0.2 1 0 % 200 200 0 0 1 0
105.236.2.193 2 35 % 131 85 9 206 977 0
41.181.178.65 3 34 % 131 86 9 205 956 0
196.44.0.146 4 34 % 131 86 11 206 963 0
196.44.31.95 5 32 % 131 88 10 204 966 0
41.181.165.115 6 34 % 131 86 10 202 952 0
196.44.0.222 7 35 % 130 84 9 210 963 0
41.208.29.125 8 100 % 100 0 ∞ 0 0 0
168.209.1.192 9 34 % 130 85 12 215 936 0
168.209.86.122 10 34 % 129 84 12 203 967 0
196.26.120.161 11 35 % 129 83 12 219 993 0
196.26.120.164 12 34 % 129 84 13 210 925 0
197.189.193.1 13 35 % 129 83 13 207 938 0
197.189.193.36 14 33 % 129 86 13 220 993 0
197.242.89.170 15 35 % 128 83 14 210 956 0

Pathping:

Tracing route to mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:
0 10.0.0.201
1 10.0.0.2
2 105.236.2.193
3 41.181.178.65
4 196.44.0.146
5 196.44.31.171
6 41.181.165.115
7 196.44.0.222
8 41.208.29.125
9 168.209.1.192
10 168.209.86.122
11 196.26.120.161
12 196.26.120.164
13 197.189.193.1
14 197.189.193.36
15 197.242.89.170

Computing statistics for 375 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 10.0.0.201
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 10.0.0.2
0/ 100 = 0% |
2 537ms 5/ 100 = 5% 5/ 100 = 5% 105.236.2.193
0/ 100 = 0% |
3 554ms 0/ 100 = 0% 0/ 100 = 0% 41.181.178.65
0/ 100 = 0% |
4 551ms 0/ 100 = 0% 0/ 100 = 0% 196.44.0.146
0/ 100 = 0% |
5 545ms 0/ 100 = 0% 0/ 100 = 0% 196.44.31.171
0/ 100 = 0% |
6 537ms 0/ 100 = 0% 0/ 100 = 0% 41.181.165.115
0/ 100 = 0% |
7 531ms 0/ 100 = 0% 0/ 100 = 0% 196.44.0.222
0/ 100 = 0% |
8 --- 100/ 100 =100% 100/ 100 =100% 41.208.29.125
0/ 100 = 0% |
9 542ms 0/ 100 = 0% 0/ 100 = 0% 168.209.1.192
0/ 100 = 0% |
10 538ms 0/ 100 = 0% 0/ 100 = 0% 168.209.86.122
0/ 100 = 0% |
11 536ms 0/ 100 = 0% 0/ 100 = 0% 196.26.120.161
0/ 100 = 0% |
12 540ms 0/ 100 = 0% 0/ 100 = 0% 196.26.120.164
0/ 100 = 0% |
13 545ms 0/ 100 = 0% 0/ 100 = 0% 197.189.193.1
0/ 100 = 0% |
14 545ms 0/ 100 = 0% 0/ 100 = 0% 197.189.193.36
0/ 100 = 0% |
15 552ms 0/ 100 = 0% 0/ 100 = 0% 197.242.89.170

Trace complete.
Click to expand...

Ahh, There we go.

Second hop on WinMTR (your exchange)

105.236.2.193 2 35 % 131 85 9 206 977 0

average response time - 206 ms. 35% packet loss - Pretty terrible.

On the Pathping, Second hop:

2 537ms 5/ 100 = 5% 5/ 100 = 5% 105.236.2.193
0/ 100 = 0% |

537ms and 5% packet loss at exchange level.
 
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