fergus
Expert Member
Is anybody experiencing problems with ADSL in Cape Town? My adsl line seems to be down at the moment.
-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: How impressed have you been with the 2026 Amazon Prime Day deals?
ADSL down in Cape Town?
- Thread starter fergus
- Start date
Vox Populi Vox Dei
High Tory
Nope - - > Southern Suburbs.
fergus
Expert Member
I'm going to check the saix site for any notices.
Update: Denied! I don't have a login. Anybody got a login?
Update: Denied! I don't have a login. Anybody got a login?
Last edited:
Dillon Gabriel
New Member
Down from Woodstock to Rondebosch
I've had 8 colleagues (and myself) report connect failure since 3:20am this morning (24 November)
This is from Woodstock, Salt River, Mowbray, Obz and Rondebosch.
My personal connection has been down since exactly the same time. SAOL says the fault is not on their side, and it doesnt seem like it.
I've tried both MWEB and SAOL connections - same thing: Seem to be connected to the exchange, but "LCP is down".
I've had to crack open a dusty 56k connection to get to this forum
*cry*
Should I even BOTHER calling Telkom????
I've had 8 colleagues (and myself) report connect failure since 3:20am this morning (24 November)
This is from Woodstock, Salt River, Mowbray, Obz and Rondebosch.
My personal connection has been down since exactly the same time. SAOL says the fault is not on their side, and it doesnt seem like it.
I've tried both MWEB and SAOL connections - same thing: Seem to be connected to the exchange, but "LCP is down".
I've had to crack open a dusty 56k connection to get to this forum
*cry*
Should I even BOTHER calling Telkom????
Dillon Gabriel
New Member
Just checked the logs. I've had sporadic connects lasting about 1 minute each time, every 2 hours or so, and then LCP goes back down. I think I even managed to get off an urgent email from my outbox once! Amazing. High speed broadband - whoa!
Dillon Gabriel said:
Just checked our logs...it went down at about 03h03 this morning and has been exactly as you described since then.
Obviously peeps on the Wynberg exchange and further south are not affected. Lucky swines.
Dillon Gabriel
New Member
Back up
Back up across the board... connection came back online at 2:48pm.
Thats pretty much been 12 hours worth of down time.
Let see if it stays up now...
Back up across the board... connection came back online at 2:48pm.
Thats pretty much been 12 hours worth of down time.
Let see if it stays up now...
n00berizer
Well-Known Member
- Joined
- Oct 31, 2005
- Messages
- 231
- Reaction score
- 0
Was on the phone with them 4 times today.
Called at 9:45, only got hold of them at 11:00, logged complaint and was number 187AWK241105 - That means I was the 187th complaint TODAY.
Completely unacceptable. Eventualy spoke to someone who told me that the technician said the exchanges network card was blown, and he had to drive back to Belville to get a replacement.
It's the 5th or 6th time this month that it's happened. And it is utterly disgusting.
Thanks telmok. You bastards.
p.s. AWK = Actually We're K*nts?
Called at 9:45, only got hold of them at 11:00, logged complaint and was number 187AWK241105 - That means I was the 187th complaint TODAY.
Completely unacceptable. Eventualy spoke to someone who told me that the technician said the exchanges network card was blown, and he had to drive back to Belville to get a replacement.
It's the 5th or 6th time this month that it's happened. And it is utterly disgusting.
Thanks telmok. You bastards.
p.s. AWK = Actually We're K*nts?
fergus
Expert Member
I found out what the problem was! The phone line wasn't plugged into the wall properly 
DISCLAIMER: I was at work the whole time! I only discovered this when I got home now
DISCLAIMER: I was at work the whole time! I only discovered this when I got home now
I called at 12h45 (I gave them the benefit of the doubt up till then, I'm such a wuss) and got ref number 267. Eventually.
Let it be said, the agent was very friendly, but when the conversation turned to "you realise there is a callout fee" I had to work very hard to point out that the service was working yesterday, it worked (for about 12 minutes) earlier today, so I really don't think the problem is on my side, how's about you have a squiz on your side first (since the same thing happened exactly 2 weeks ago).
Sheesh.
Let it be said, the agent was very friendly, but when the conversation turned to "you realise there is a callout fee" I had to work very hard to point out that the service was working yesterday, it worked (for about 12 minutes) earlier today, so I really don't think the problem is on my side, how's about you have a squiz on your side first (since the same thing happened exactly 2 weeks ago).
Sheesh.
fergus said:I found out what the problem was! The phone line wasn't plugged into the wall properly
LOL. Maybe when the plug got knocked out you caused a spike in the line which fried something on their side, which skrewed it for the rest of us...
DISCLAIMER: I was at work the whole time! I only discovered this when I got home now
Nice, working half day, eh?
n00berizer
Well-Known Member
- Joined
- Oct 31, 2005
- Messages
- 231
- Reaction score
- 0
So in less than 2 hours the amount of compaints went up by 80. That's a helluva lot of complaints. And I still don't understand why they take so damn long to answer our calls. Surely if you get those kind of volumes you should have a whole stack of consultants.
The other day (last week Thursday's ADSL Blackout) I called at about 12 and was 280something.
Morons.
Anyone notice the direct link between Nov 1st and the amount of ADSL blackouts we're experiencing?