ADSL Issues: Somerset West (WSSW)

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Spyk3r

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Hi there,

I have been battling to get a sync above 2MBps on my 10MBps line for the past week. Does anyone else have similar issues in Somerset West 02185XXXXX?

The line seems very erratic and quite often my upload seems to be better than my download.

Let me know if any of you guys are experiencing anthing similar?

Thanks.

Here are some of the stats:

Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 61 53
Attenuation (0.1 dB): 485 293
Output Power (0.1 dBm): 0 127
Attainable Rate (Kbps): 1824 836

Downstream Upstream Downstream Upstream
Rate (Kbps): 1131 847 0 0

Mode: ADSL_G.dmt.bis
Traffic Type: ATM
Status: Up
Link Power State: L0
 
I'm 99.9% sure the exchange is once again congested.

I'm on a 4mbps line, I do however sync at 4mbps but this is what I get:
congested_exchange_1.PNG
That was on telkom's Guest account and I've seen they same thing on afrihost and webafrica accounts.
 
I think I'm on the same exchange . 021852xxxx. I am on a 4mbps line but I've had terrible speeds for almost 2 months now . I did a tracert to google.com earlier on and had over 1000ms on the second and third hop.
 
I dont have any issues with ping, or what seems to be congestion. My line just wont hold a 7mbps sync anymore :(

Ping and throughput seem fine at whatever speed I am syncing at...
 
Spyk3r said:
I dont have any issues with ping, or what seems to be congestion. My line just wont hold a 7mbps sync anymore :(

Ping and throughput seem fine at whatever speed I am syncing at...
Click to expand...

Too many people connected to the same exchange... Blame the gamers :P.

P.S I just moved to the area and couldn't help but notice your machine specs. Are you a gamer? Know of any LAN groups?
 
BeLgaRiOn said:
Too many people connected to the same exchange... Blame the gamers :P.

P.S I just moved to the area and couldn't help but notice your machine specs. Are you a gamer? Know of any LAN groups?
Click to expand...

Hahaha, its a bit outdated...

Sold the pc about a month ago.

I dont know of any LAN groups in the area that are active unfortunately.
 
Ah, ok - cool. Thanks and hope we can get our exchange sorted out. Maybe organise a petition?
 
My history on Strand exchange:

Prior to Telkom's 'upgrade' my 10M line synched at 10M consistently.
Post 'upgrade' I synched at 8MB consistently
2 weeks ago my line became very erractic - synching at 8 and then dropping to 2 or 4 or 1 M during the night. Didn't stay synched very long either.

Logged an issue on Telkom's site at about 8pm one night, then next morning 8.30 wife calls me while I'm driving to work to tell me Telkom is at the house. Anyway they changed my phone plugs (I still had the old, bulky 3-prong plugs) and I think they also checked the wire to my house. Since then I'm back to consistent synchs of 8M.
 
Also having major issues in Somerset West, both at home and at work.

At home, the line won't maintain a constant sync, it can get to a max of 6MBps down, but it then disconnects and fluctuates in sync-speed, sometimes getting under 1MBps.

At work, it's impossibly slow at the moment, I'm working to rule out the possibility of any ISP impact, though I've tried Mweb, Axxess and an Afrihost account, all getting similarly poor speeds:

http://www.speedtest.net/my-result/3316789765
 
I spoke too quickly. Yesterday I started having sync problems again. Re-start router, sync at 8 down 1 up and 20 minutes later when I look I'm at some weird sync like 1.7 down 512 up.....
 
Diplos said:
I spoke too quickly. Yesterday I started having sync problems again. Re-start router, sync at 8 down 1 up and 20 minutes later when I look I'm at some weird sync like 1.7 down 512 up.....
Click to expand...

Whereabouts in Strand? My 10mb line syncs at 10mb and have not dropped once since last year when telkom came to replace the plugs inside the house as it was 20+ years old
 
There is a problem at the exchange in SSW. Who knows how long it will take to fix. This is for 021851/852 numbers. 853 is the Strand exchange.
 
Thanks to TelkomZA rep on here I've been moved to a different exchange and everything is smooth again :) thanks a mil dude:D
 
We're having a lot of reliability problems in Gordons Bay the past month or two, anyone else having problems? (Prefix here is 856). Line barely stays up a week at a time, and seems to be getting worse, as now even when it's 'up' it still seems to disconnect multiple times a day. About two months ago our sync speeds also dropped from ~8Mbps to 4Mbps. Is it just us or are others having similar problems?
 
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