ADSL link drops

[Swazi]

Hi

I had my ADSL installed last Friday and when i use my telephone/fax machine the ADSL link drops so does the PPP link. It then comes up again.

I have now disconnected that instrument from the line and the other phones seem to work ok.

Would this be a fault with my fax machine ?

All seemed to work fine when i had ISDN.

Oh and i sometimes get a beep sound on the line when i pick up the receiver.

Does one get charged every time the link goes up and down ?

Swazi

 

[Darth Garth]

I had my ADSL installed last Friday and when i use my telephone/fax machine the ADSL link drops so does the PPP link. It then comes up again.

It seems that your ADSL POTS filter is either broken , not installed properly or if ever at all.

The filter is a little box from Telkom that sits on your phone line that "isolates" your phone/fax machine from your ADSL connection otherwise they will interfere.

 

[stoke]

Yip - you either have a broken filter, or you have connected the fax machine on the wrong side of the filter or on another point that does not have a filter.
You get charged once a month for your adsl connection, irrespective of how many times you connect using ADSL. Most of us just leave it on permanently.

 

[Swazi]

Filter

Unfortunatly it is not the filter as i have tried different filters and they are connected corretly. If i place a different instrument on the same segment of line that the fax uses they work fine.

Looks like ADSL is not compatible with my tele/fax machine :-(

Unless of course you cannot have more than 2 instuments on one line, never thought of that one. Maybe thats why they only give you 2 free micro filters.

 

[Flippit]

There certainly isn't a limit of how many things you can have on one line - I have two phones, one fax/phone and my ADSL modem all on the same line and they all work perfectly (the three phones are all properly filtered).

If you have a complicated setup there, try make it simpler to isolate the problem - plug a filter into the wall and just your fax into the filter, then see if that works.

 

[ic]

There certainly isn't a limit of how many things you can have on one line...

Not that I know enough about ADSL to comment 100%, but there is a limit on ordinary analogue lines, it is based on the voltage & current supplied via the actual line.

However, you should be able to connect at least 4 analogue devices before you see degradation (obviously depends on internal resistance of the devices, and how they are connected- series/parallel).

 

[rockett]

The POTS filters don't work for everything. For example, most security alarm systems will knock your ADSL offline even if they're going through a POTS filter.