-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: What is your stance on AI?
ADSL Ordered, and I have some questions
- Thread starter terencevs
- Start date
telkomsuig
Expert Member
- Joined
- Mar 4, 2005
- Messages
- 2,422
- Reaction score
- 0
Just set your billion to bridge mode and use the linksys as your wireless gateway..
Moederloos
Honorary Master
terencevs said:Called Telkom this morning.
"Your Order is at Port Assign. You can call within 48 hours to get an install date."
I hope it does not take them 48 months to assign a port....
48 months would be a good time.... DHYB though.
LCBXX
Honorary Master
From my experience, the ADSL installation response from Telkom seems to be a lot faster when you place the order with the Telkom Direct shops. I can't even begin to explain the delays and excuses I heard when ordering ADSL via the Calldesk. They are all lank friendly and helpful but that’s where it ends.terencevs said:Called Telkom this morning.
"Your Order is at Port Assign. You can call within 48 hours to get an install date."
I hope it does not take them 48 months to assign a port....
Ordered ADSL via the Calldesk = 3 months, no action. Enquired via the Telkom Direct store and they said after 3 months my order has not even been directed to a planner or anything.
Cancelled the order and re-ordered it right there at the Store = ADSL installed after just 3.5 weeks!! I even got feedback calls during those 3.5 weeks!
Moederloos
Honorary Master
The above is truly sad - 3.5 weeks is a "good turn around time".
sad.
(Not that I am flaming you, just flaming Telskom).
LCBXX
Honorary Master
I agree with you. I opted for the self install option so 3.5 weeks for a dude to go and plug you into the ADSL Switch at the exchange is rather laughable.Moederloos said:
But after waiting for over 3 months for the same request, I was rather plesantly surprised.
Moederloos
Honorary Master
terencevs said:
"scheduling department" - lol.
Its a "first in last out" pile of paperwork, a mile high, and covered in dust.
The last person working in that department was retrenched last week, BUT a new "managerial" position has opened, and a placement is "imminent".
Toxin
Expert Member
Did they phone you first to find out if you're available (at home) for the installation? Normally the tekky phones and finds out if the date is ok with you.
If that's the case, your chances are good. Tekky phoned me for my installation, we set a date, and he actually showed up.
If that's the case, your chances are good. Tekky phoned me for my installation, we set a date, and he actually showed up.
Moederloos
Honorary Master
MrG said:
Did they say what year? 31 oct 2006/7/8/9/10? When hell freezes over?
UnUnOctium
Expert Member
2.5 weeks here, (self install), pretoria.
8 months and waiting....
Ordered a telephone with adsl in November 2005. We are still waiting for the telephone, let alone the ADSL. How is it possible that in the 21st century it can take a company so long to install what is now the basic service of telephony. I positively hate Telkom, and hope they get screwed into the ground when we finally get some competition.
Ordered a telephone with adsl in November 2005. We are still waiting for the telephone, let alone the ADSL. How is it possible that in the 21st century it can take a company so long to install what is now the basic service of telephony. I positively hate Telkom, and hope they get screwed into the ground when we finally get some competition.