ADSL Self-install *again*

erike

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Ok, I got my Welcome letter... woohoo. Now how long does it take Telkom from this point to plug my line into the DSLAM? I ask this, because I have no ADSL connection using my trusty router yet. I fear this might be another lengthy wait, luckily Telkom covered themselves by adding a clause that you will be charged for the service after 14 days even if you have NOT verified that it is working.

Hmm... guess they will take another 5 months to plug the line in.
 
Welcome letter? the letter you get from a telkom shop in the so called "self-install" kit?

From my experience the letter doesnt mean jack, its not an indicator how far along your order is. A month after getting my self-install kit from a telkom shop i got a call from a techie telling me my area doesnt "support" self-installs but he could come right now and isntall it. So he does his thing at the exchange and then comes and just shows me that the modem is sync'ing with the exchange, *thatll be R404 thnk u very much* :mad:
 
Refuse to pay. You bought a self-install kit and did not ask Telkom to install it. You just expected it to work as advertised.
 
Yay, all my hopes smashed... been waiting FOUR months for Telkom to install new DSLAMs at my exchange so tha I can get ADSL. Yep, all the DSLAMs were fully jacked... but comeon! Four months?! Thought the Welcome letter and call was a sign things are progressing... perhaps not.

Then there's my envy at a friends' new apartment building. Uncapped 512k usage for R500 bucks a month... no line rental. It's a 100mbit ethernet network jacked onto a fibre backbone apparantly. Hmm... I'll have to see it to believe it first.
 
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huh ? s-e-r-i-o-u-s ? heh uhm are you sure or is it like the whole apartment place getting it ? this is in RSA :o
 
krycor said:
huh ? s-e-r-i-o-u-s ? heh uhm are you sure or is it like the whole apartment place getting it ? this is in RSA :o

It's either diginet shared with a *LOT* of ppl or they have some sort of adsl account which they share via router through the entire building (R500 could cover alot of adsl costs if many ppl use it).

Or he/she is lying ;) :p
 
erike said:
Then there's my envy at a friends' new apartment building. Uncapped 512k usage for R500 bucks a month... no line rental. It's a 100mbit ethernet network jacked onto a fibre backbone apparantly. Hmm... I'll have to see it to believe it first.

/me thinks this belongs in the "Tall Stories" thread in the Off Topic section :D
 
Many new developments have this feature. It is called "the smart village" concept and is intended to sell new units faster. Most of them are actually one ADSL uncapped account running through a proxy with switches to all apartments. So it can be very slow, but for serious downloaders it is OK as not many apartment owners really use the internet.
 
Getting the welcome letter means absolutely squat. I have received mine more than two weeks ago. Today was supposed to be the big day of the installation and..NOTHING!
 
Veritech said:
Getting the welcome letter means absolutely squat. I have received mine more than two weeks ago. Today was supposed to be the big day of the installation and..NOTHING!

So phone their help-desk (0800375375) every half-hour and ask to speak to the manager of the planning department. He will eventually get sick of you and give you a firm date. I got my telephone line and ADSL installed on a Sunday using this strategy.
 
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