ADSL slow and erratic

basilallschwang

basilallschwang

Active Member
Joined
Feb 25, 2008
Messages
49
Reaction score
3
Location
Port Elizabeth
Hi. Over the past 3 weeks my home ADSL has become extremely slow. Telkom have recreated the port 4 times, each time causing the connection to fly for a day or 2 then die again. The tech has been here twice to check the line to see why it needs resetting, but to no avail.
My service provider is WebAfrica. Could change in service provider help with the situation?
Any help and advice will be much appreciated. Thanks, Basil
 
unfortunately there is no way to tell if a switch in ISP would be beneficial in your case without you trying it. Exactly what account do you have?
 
Hi Thanks for the response.

I have ADSL 384.

I am running on Vista Home Premium but have done a clean install, no anti-virus etc, but with no help. Even tried a different machine with XP Home. No difference.

I used to be able to download at about 39 kps, but now it is nearer 25, even after a Telkom reset.

Thanks
 
thats pretty normal hey ........ you'll notice it fluctuate at the beginning of a month and again at the end (everyone using up their caps :D). It could be that Windows update is turned on and it's updating in the background. I would also suggest getting some anti-virus on your machine though :eek: .... having none is asking for trouble.
 
This is normal, everyone gets crap service in this country....
 
I've been having similar issues for the last month or so, with all the various 'techies' scratching their heads. Bought myself a new router and so far (1 week) all's good...

PS. I'm also with WA
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X