ADSL Speed

[CaneMan]

Who decides the download and upload speed? Telkom or ISP?

 

[bekdik]

Who decides the download and upload speed? Telkom or ISP?

View attachment 81685

Both. Lowest one wins

 

[Grouter]

You pay Telkom for line speed X, Y or Z.

You pay ISP for account speed X, Y or Z on uncapped.

Capped accounts will run at the line speed you pay Telkom for.

 

[Grouter]

Both. Lowest one wins

+1 . Very succinct!

 

[CaneMan]

Thanks for the reply. According to Telkom I am getting 10Mbps. so that speed is set by my ISP?

 

[Lycanthrope]

Thanks for the reply. According to Telkom I am getting 10Mbps. so that speed is set by my ISP?

View attachment 81687

You may be on their "10Mbps" tier but your router can only physically sync with the exchange at 6136kbps.

 

[DrJohnZoidberg]

Normally, your line quality determines your maximum sync rate. Post your line stats.

 

[CaneMan]

You may be on their "10Mbps" tier but your router can only physically sync with the exchange at 6136kbps.

Thanks. The Router is a Netgear DGN3500

 

[Grouter]

The speed you indicate in your screenshot is line speed. This is set by Telkom. It would seem to indicate you are indeed on the 10 Mbps profile (as pointed out by Lycanthrope) but as he also points out your actual bit of copper wire connecting you to the dslam in the telkom exchange is either too long or too crap to support the full 10 Mbps, and is therefore ramping down to about 6 Mbps in order to sustain sync.

SNR and attenuation figures are needed here.

Edit: Also what account do you pay your ISP for?

 

[CaneMan]

Normally, your line quality determines your maximum sync rate. Post your line stats.

This from the Router

 

[Grouter]

You should be able to get 10 Mbps with those figures?

 

[CaneMan]

Edit: Also what account do you pay your ISP for?

Not sure. I think the ISP I use buys from Cybersmart

 

[Grouter]

Edit: Also what account do you pay your ISP for?

Not sure. I think the ISP I use buys from Cybersmart

Capped? Uncapped?

 

[CaneMan]

Capped? Uncapped?

Definitely capped

 

[Grouter]

Whatever, the line speed is determined by Telkom and the quality, or otherwise, of their copper. I'd be calling 10210 and asking them to check your account and line speed.

 

[Sachin1804]

Line stats are excellent.....you should be able to get 10meg with no issues. Capped or uncapped account? Also, your service speed could be open for a 8meg service speed but locked on a C upto profile

 

[CaneMan]

Whatever, the line speed is determined by Telkom and the quality, or otherwise, of their copper. I'd be calling 10210 and asking them to check your account and line speed.

Will do. Thanks for the help