Advice for line cancellation

[Lakosta]

I want to cancel my line soon and wanted to know the best way to go about it in your guy's experience. How long did it take and the if you paying still for a few months after the cancellation

 

[LLoydizle]

I want to cancel my line soon and wanted to know the best way to go about it in your guy's experience. How long did it take and the if you paying still for a few months after the cancellation

I sent a request to cancel my phone line to Telkom 2 weeks ago. Still got no call back (and I'm pretty sure it's hitting the plont where it's not legal)

 

[Devinity]

I sent a request to cancel my phone line to Telkom 2 weeks ago. Still got no call back (and I'm pretty sure it's hitting the plont where it's not legal)

The don't phone you. Message them on Facebook to ensure that your line is cancelled after the 30day notice period... else they don't do it.

 

[Hemps]

Try the telkom online chat , they have always sorted me out there and then.

http://www.telkom.co.za/today/help/personal/

 

[copacetic]

I sent them the cancellation form and followed up daily for about 5 weeks.

At the end of the day, it transpired that they cancelled from the date (+30 days) that I had first sent the form in.

 

[Lakosta]

Thanks for the replies,think I'll just use the chat 1 month in advance

 

[Foxhound5366]

Just go into a branch and submit the form in person. That worked for me.