Sign up with GoogleHi guys. I have an openserve fibre connection and afrihost is my isp. I need to connect to vietnam as my wife teaches online. But the speed seams to be very erratic. I don't know what I can do to increase the speed or get it more stable. I get good speeds locally. Should I change to a premium package, change my line to vumatel, change my isp or is it just the Vietnamese server that's slow? Any advice or help would be much appreciated.
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Advice on my slow international connection
- Thread starter xJPiix
- Start date
Thanks, I'm not that clued up on how to do that and what results to look for. If you could tell me how to I will. Maybe someone with another isp or a vumatel line would be willing to do a speedtest to a Vietnamese server and let me know the results?
What do you connect to on the Vietnamese side..? A website, a server and how do you connect to it..? A specific application..?Thanks, I'm not that clued up on how to do that and what results to look for. If you could tell me how to I will. Maybe someone with another isp or a vumatel line would be willing to do a speedtest to a Vietnamese server and let me know the results?
Which operating system are you on..? Instead of a ping, do a traceroute.. A Google for traceroute + your OS should get you going.. It is done from the command line and you are looking for high latency.. Latency will be the ms value you will see on the right hand side of each line result of the output of the traceroute command..
Depending on which route traffic takes, anything between 200ms and 300ms is normal.. anything above this is high..
Thanks for all the help. I will try to do a traceroute. I am on windows 7. Im not sure what server in vietnam but the tech support usually go to speedtest.net and check the speed to the singtel server in singapore when there are issues. I have a 10/5 line and sometimes it goes full speed but sometimes its really bad. Right now I am getting 0.6 upload and 379ping. The download speed at the moment is 6 meg but earlier today it was less than 1meg. Would subscribing to a vpn help?
The results of the traceroute. Didn't want to post the whole thing in case it had some identifiable info.
9 185 ms 187 ms 187 ms if-ae-2-2.tcore2.jso-johannesburg.as6453.net [21
6.6.55.86]
10 111 ms 111 ms 111 ms if-pos-1-1-3.core1.cov-cochin.as6453.net [116.0.
86.33]
11 112 ms 113 ms 111 ms if-pos-1-0-1.core2.cov-cochin.as6453.net [116.0.
85.10]
12 197 ms 188 ms 188 ms if-ina-0.tcore2.cxr-chennai.as6453.net [180.87.3
7.20]
13 190 ms 190 ms 192 ms if-ae-10-2.tcore2.svw-singapore.as6453.net [180.
87.37.65]
14 186 ms 187 ms 187 ms if-ae-16-2.tcore2.hk2-hong-kong.as6453.net [116.
0.93.141]
15 187 ms 187 ms 218 ms if-ae-2-2.thar1.hk2-hong-kong.as6453.net [116.0.
82.62]
16 188 ms 187 ms 187 ms if-ae-7-2.tcore1.hk2-hong-kong.as6453.net [116.0
.82.13]
17 186 ms 187 ms 187 ms 116.0.67.170
18 373 ms 375 ms 362 ms 203.208.151.254
19 363 ms 362 ms 359 ms 203.208.158.210
20 374 ms 375 ms 375 ms 203.208.175.58
21 387 ms 383 ms 383 ms GE-6-1.kovan.singnet.com.sg [165.21.12.114]
22 361 ms 363 ms 363 ms 165.21.43.58
23 * * * Request timed out.
24 361 ms 370 ms 379 ms singtel.com [203.126.100.199]
Trace complete.
9 185 ms 187 ms 187 ms if-ae-2-2.tcore2.jso-johannesburg.as6453.net [21
6.6.55.86]
10 111 ms 111 ms 111 ms if-pos-1-1-3.core1.cov-cochin.as6453.net [116.0.
86.33]
11 112 ms 113 ms 111 ms if-pos-1-0-1.core2.cov-cochin.as6453.net [116.0.
85.10]
12 197 ms 188 ms 188 ms if-ina-0.tcore2.cxr-chennai.as6453.net [180.87.3
7.20]
13 190 ms 190 ms 192 ms if-ae-10-2.tcore2.svw-singapore.as6453.net [180.
87.37.65]
14 186 ms 187 ms 187 ms if-ae-16-2.tcore2.hk2-hong-kong.as6453.net [116.
0.93.141]
15 187 ms 187 ms 218 ms if-ae-2-2.thar1.hk2-hong-kong.as6453.net [116.0.
82.62]
16 188 ms 187 ms 187 ms if-ae-7-2.tcore1.hk2-hong-kong.as6453.net [116.0
.82.13]
17 186 ms 187 ms 187 ms 116.0.67.170
18 373 ms 375 ms 362 ms 203.208.151.254
19 363 ms 362 ms 359 ms 203.208.158.210
20 374 ms 375 ms 375 ms 203.208.175.58
21 387 ms 383 ms 383 ms GE-6-1.kovan.singnet.com.sg [165.21.12.114]
22 361 ms 363 ms 363 ms 165.21.43.58
23 * * * Request timed out.
24 361 ms 370 ms 379 ms singtel.com [203.126.100.199]
Trace complete.
Your traffic takes an interesting route, especially since it does not have to..(There may be reasons the relevant ISP's are using this route though) It leaves SA, breaking out in India, where it has another hop in India before going to Singapore.. This where it gets interesting.. Instead of going to the destination(singtel.com) which appears to be in Singapore, it goes to Hong Kong for 3 hops and then goes back down to Singapore for another 5 or so hops before finally reaching the destination..
So, instead of having a latency of about 200ms, you are getting 380ms.. That much latency is always going to provide a crappy experience and delaying every interaction.. That said, this traceroute is to singtel.com and I imagine this is not where your wife is doing her work, so her traffic may take a completely different route than this one here..
If you did your speedtest to the singtel server, I am not surprised it is that slow based on that route it is taking..
So, instead of having a latency of about 200ms, you are getting 380ms.. That much latency is always going to provide a crappy experience and delaying every interaction.. That said, this traceroute is to singtel.com and I imagine this is not where your wife is doing her work, so her traffic may take a completely different route than this one here..
If you did your speedtest to the singtel server, I am not surprised it is that slow based on that route it is taking..