Advice on R25,000 data bill...

What if he by mistake switched from the BIS APN to a Normal one on his phone. Then being charged R2/MB for a whole months worth of emails and browsing.
 
rodga said:
whats this?
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Im not going to explain exactly how it works but I have seen it used quite a few times. It involves pushing data through certain proxies and messing around with APN settings but it allows you to do serious volumes of data. I know it gets blocked from time to time but the guys find another point through every time.
 
Rocket-Boy said:
Sadly I have, and with Cell C too. They cant bill you for something the cant prove you used.
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yeh - they can't - but try and get them to prove anything is like swimming underwater to the states on one breath.
 
Rocket-Boy said:
Im not going to explain exactly how it works but I have seen it used quite a few times. It involves pushing data through certain proxies and messing around with APN settings but it allows you to do serious volumes of data. I know it gets blocked from time to time but the guys find another point through every time.
Click to expand...

Same with vodacom and it's vlive. "There are free data hacks"

My vote is a billing error. MTN is known for their billing system playing around. A friend of mine had her account suspended a second time now for "not paying her account", yet she's on a topup contract with a debit order set in place. Do what other's have mentioned, demand for logs.
 
Hi

There is always an explanation. Could be a billing issue or incorrect APN selected on the device. Remember only the BB APN is zero rated. If you set it to the normal "internet" or "mymtn" APN then it becomes chargeable. Also the person that started this thread has not posted any valuable information? Was it logged with MTN, what was their response. Mentioning that someone incurred a 25K bill and then nothing else substantial after that makes this issue rather vague.....

If you provide more information, or PM me the number in question, I can have a look....

Regards
DD
 
As I said, we will wait for more information ......... right now this is all just speculation...
 
Rocket-Boy said:
To all of the people that call this an "MTN scam" YOU ARE STUPID, yes you are.
Large companies like that dont "scam" people. I have worked in the cellular industry in the past and I understand how these systems work.
There are a few possibilities as to what happened.

Billing errors which dont take much to resolve.
Screwing with the APN on the blackberry and getting caught.
connecting it to a pc or any other form of tethering.
Using the MTN free data hack.

How sure is your friend that it was not on 3G?
Its either a simple billing error or your friend did something stupid and will have to learn the hard way.
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I don't think his model has 3G only edge.
 
Hint: if you receive one invoice for the month it does not necessarly mean that is the only invoice you are allowed to receive for that particular month ! ! ! This is where the catch is.
 
We are all assuming he never took his sim out and put it in modem or other phone or that he might have a dual sim which was used to go on the internet and thats charged at R2 per mb
 
Wow. I've dealt with MTN, just because my stupid employer has a deal with them, so off I went and took a contract. Well... I can tell you right now that their customer service is shocking to say the least.

MTN Rep on the forums? BWAHAHA!!!
 
So........what happened to this R25K bill.......and the logs(if requested).......what was the outcome/resolution of this???
 
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