MagicDude4Eva
Banned
If anyone at Afrihost would provide decent afterhours/weekend support, I would not post this on myadsl. My account (with 4GB bandwidth left) has been locked since yesterday. I only picked this up after 7pm, and there is no 24x7 support. SMS in the evening did not result in call-back, neither did support ticket.
Only this morning at 7:50am first call-back. Support person resets something, I get to Google, and as I put the phone down I am locked. This is now the 5th time I spoke to Afrihost today alone and still without connectivity.
Support is REALLY poor. Will now have to get a prepaid account somewhere else and can kiss my 4gigs goodbye - hope this gets resolved in future as it is clearly a system-problem.
Only this morning at 7:50am first call-back. Support person resets something, I get to Google, and as I put the phone down I am locked. This is now the 5th time I spoke to Afrihost today alone and still without connectivity.
Support is REALLY poor. Will now have to get a prepaid account somewhere else and can kiss my 4gigs goodbye - hope this gets resolved in future as it is clearly a system-problem.
