Afrihost Air Mobile - Support

G

gboy

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Joined
Dec 27, 2005
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I have heard great things about Afrihost Air Mobile.

I tried to Signup for Airmobile

I entered my Card details for airmobile

My Capitec Card Authenticated With Afrihost Air Mobile.

Afrihost servers Gave an Error on the Payment Platform Success Return.

- since then

- Whatsapp Support said Accounts will contact me

- Followed up with Whatsapp support to find out why I haven't been contacted. got a garbage response that yes there is a error, and they know about it, but I must jump through hoops because they can't fix the payment page error.

- I am Locked out of my Afrihost client Portal account, so the only way to log a support ticket is via the External Channels and not internal client zone channels.

- My Client zone is locked out because they need a copy of my ID

- Sent Copy of ID

- No Response,

-Sent follow-up if they received my ID, no response.

I have been trying to get signed up for almost a week. so I am, resorting to this.

I have Tears in my EYES

I am on my Knees

I am Begging you PLEASE

What must I do to be worthy of Afrihosts attention?
 
gboy said:
I have heard great things about Afrihost Air Mobile.

I tried to Signup for Airmobile

I entered my Card details for airmobile

My Capitec Card Authenticated With Afrihost Air Mobile.

Afrihost servers Gave an Error on the Payment Platform Success Return.

- since then

- Whatsapp Support said Accounts will contact me

- Followed up with Whatsapp support to find out why I haven't been contacted. got a garbage response that yes there is a error, and they know about it, but I must jump through hoops because they can't fix the payment page error.

- I am Locked out of my Afrihost client Portal account, so the only way to log a support ticket is via the External Channels and not internal client zone channels.

- My Client zone is locked out because they need a copy of my ID

- Sent Copy of ID

- No Response,

-Sent follow-up if they received my ID, no response.

I have been trying to get signed up for almost a week. so I am, resorting to this.

I have Tears in my EYES

I am on my Knees

I am Begging you PLEASE

What must I do to be worthy of Afrihosts attention?
Click to expand...

Hi,

Sorry for the bad experience you received. Definitely not on.

Please drop me a pm with your email address so I can have a look for you.
 
Its been a battle. Im days into signing up.cumbersome to say the least
 
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