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Afrihost: APN SMS
- Thread starter Chelle
- Start date
Hamish McPanji
Honorary Master
Mine are all set, the only SMS or email I have received was one that was 2 weeks late, so was for the previous month
francoisvr
Active Member
- Joined
- Nov 4, 2013
- Messages
- 35
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- 0
Its in your client zone like he said.
Hmmm... I checked the client zone and all I can find are the usage notifications - not other notifications.
What I was receiving was was an sms hourly that they had detected that I hadn't been signed on using the afrihost APN for longer than 8 hours. And then reminded me to make sure my APN settings were set to Afrihost.
I still haven't used the Afrihost APN (for that package) and the messages have stopped - so it's unlikely the settings. But perhaps I missed somethings while checking the client zone -- if so, please let me know where to check.
What I was receiving was was an sms hourly that they had detected that I hadn't been signed on using the afrihost APN for longer than 8 hours. And then reminded me to make sure my APN settings were set to Afrihost.
I still haven't used the Afrihost APN (for that package) and the messages have stopped - so it's unlikely the settings. But perhaps I missed somethings while checking the client zone -- if so, please let me know where to check.
Sorry about the duplicated SMS
It was only supposed to come through once. How many times did you receive it?vicv
Expert Member
Just for interest's sake. I have never recieved any SMS's regarding my remaining data on my ADSL or Mobile. But, recieved one of those APN smses the other day for the first time. I was connected to my Uncapped WiFi...
Do you have an APN package with us?
Notifications on usage should be able to be setup via the ClientZone
vicv
Expert Member
Do you have an APN package with us?
Notifications on usage should be able to be setup via the ClientZone
They are set up. Don't work though
There shouldn't be any reason why it won't work.
Please PM me any ticket references numbers you have open and I'll check this out.
Hamish McPanji
Honorary Master
As I said, they have never worked for me either
Strange that they've never worked, have you brought this up here or with our Support team at all?
AfriGuy - this isn't notifications on usage. I have an APN package with you, which is currently "on hold" -- so not using it and not being billed for it. I was getting the messages on Friday, which stopped over the weekend and Monday, but today they are back again. One just after 8 am and another just after 9 am.
It goes along the lines of .. We've noticed that you haven't connected to your APN Mobile data for 8 hours. You may have reverted to an old setting & you could be on another mobile data network. Please check your APN settings......
Now it's great to send an sms reminder to assist people whose setting may have changed, but why every hour and why when my APN account is currently "on hold"?? It's annoying and I can't find anywhere to change this particular notification.
It goes along the lines of .. We've noticed that you haven't connected to your APN Mobile data for 8 hours. You may have reverted to an old setting & you could be on another mobile data network. Please check your APN settings......
Now it's great to send an sms reminder to assist people whose setting may have changed, but why every hour and why when my APN account is currently "on hold"?? It's annoying and I can't find anywhere to change this particular notification.
Sorry about the confusion.
Please PM me your account info so I can have this passed onto our team. All of the notifications should be under the ClientZone.