Afrihost CAPPED ADSL Feedback (MTN)

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Bahaha, I think my clientzone had way to much to drink last night, I will leave it and check again in a few hours or so haha.

2015-01-29_10-35-30.jpg
 
Thor187 said:
I logged in now, working fine now hehe thanks :)
Click to expand...

Great!

There may have been some changes made that were made that broke things for a few minutes, everything should be back to normal at this point.
 
I want to make national calls using my data, I have spoken to a support person from Afrihost, he said that Afrihost does not provide voip services, which sucks. I want to use it for personal use because it is a lot cheaper that airtime/land line calls
 
MelvinBOT said:
I want to make national calls using my data, I have spoken to a support person from Afrihost, he said that Afrihost does not provide voip services, which sucks. I want to use it for personal use because it is a lot cheaper that airtime/land line calls
Click to expand...

Although we do not provide any VOIP services, all of our products are compatible with VOIP services such as SNOM, Skype and even Google Hangouts.

I think even FNB provides many of its clients with a free-to-use VOIP service, and even an App.
 
Is there something wrong with the network at the moment? Speeds are terrible and sites are hardly loading especially international sites.
 
oober said:
Is there something wrong with the network at the moment? Speeds are terrible and sites are hardly loading especially international sites.
Click to expand...

I don't think there are any issues on our side, the network is chugging along nicely. I am however seeing a few Telkom outages in Gauteng. Could you please PM me your ADSL line number so that I can look into this for you.
 
JayN said:
Is there an issue with the capped adsl ... i have a 4 mbps line and in the afternoon when I get home 4.30 pm to around 7.00 pm and even now I get around 100 KB/s or less. This should be running at 4 times the speed.
Click to expand...

No general issues that I can see, do you have a speedtest result that you can post?
 
JayN said:
Is there an issue with the capped adsl ... i have a 4 mbps line and in the afternoon when I get home 4.30 pm to around 7.00 pm and even now I get around 100 KB/s or less. This should be running at 4 times the speed.
Click to expand...

No general issues that I can see, do you have a speedtest result that you can post?
 
Is there an issue with the capped adsl ... i have a 4 mbps line and in the afternoon when I get home 4.30 pm to around 7.00 pm and even now I get around 100 KB/s or less. This should be running at 4 times the speed.
 
JayN said:
Is there an issue with the capped adsl ... i have a 4 mbps line and in the afternoon when I get home 4.30 pm to around 7.00 pm and even now I get around 100 KB/s or less. This should be running at 4 times the speed.
Click to expand...

No general issues that I can see, do you have a speedtest or traceroute that you can post?
 
Traceroute has started…

traceroute: Warning: www.google.com has multiple addresses; using 74.125.24.103
traceroute to www.google.com (74.125.24.103), 64 hops max, 72 byte packets
1 192.168.0.1 (192.168.0.1) 9.310 ms 2.419 ms 5.403 ms
2 105-236-3-1-esr-lo.mtnbusiness.co.za (105.236.3.1) 16.368 ms 40.011 ms 70.570 ms
3 * ipc-recieve-rb-2a.za.mtnbusiness.net (41.181.178.65) 357.249 ms 406.102 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 547.148 ms 418.276 ms 789.950 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 625.100 ms 713.236 ms
jh-cr-2.za--rb-cr-1.za-b.mtnns.net (196.44.31.171) 249.651 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 438.620 ms 626.164 ms 850.249 ms
7 ls-cr-2.uk--rb-cr-1.za-g.mtnns.net (196.44.31.114) 1475.089 ms 1392.855 ms 826.880 ms
8 ls-pr-2.uk--ls-cr-2.uk-a.mtn.net (209.212.111.187) 1107.832 ms 479.041 ms 533.171 ms
9 google-peering-ls-pr-2.uk.mtnns.net (209.212.99.13) 373.169 ms 594.990 ms 801.957 ms
10 209.85.255.76 (209.85.255.76) 364.040 ms 367.878 ms *
11 proxy.google.com (216.239.51.5) 199.332 ms 209.028 ms 261.547 ms
12 209.85.250.216 (209.85.250.216) 244.067 ms 228.408 ms 226.989 ms
13 66.249.95.3 (66.249.95.3) 254.255 ms 212.251 ms 214.482 ms
14 * * *
15 de-in-f103.1e100.net (74.125.24.103) 225.850 ms 262.088 ms 230.218 ms
 
JayN said:
Traceroute has started…

traceroute: Warning: www.google.com has multiple addresses; using 74.125.24.103
traceroute to www.google.com (74.125.24.103), 64 hops max, 72 byte packets
1 192.168.0.1 (192.168.0.1) 9.310 ms 2.419 ms 5.403 ms
2 105-236-3-1-esr-lo.mtnbusiness.co.za (105.236.3.1) 16.368 ms 40.011 ms 70.570 ms
3 * ipc-recieve-rb-2a.za.mtnbusiness.net (41.181.178.65) 357.249 ms 406.102 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 547.148 ms 418.276 ms 789.950 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 625.100 ms 713.236 ms
jh-cr-2.za--rb-cr-1.za-b.mtnns.net (196.44.31.171) 249.651 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 438.620 ms 626.164 ms 850.249 ms
7 ls-cr-2.uk--rb-cr-1.za-g.mtnns.net (196.44.31.114) 1475.089 ms 1392.855 ms 826.880 ms
8 ls-pr-2.uk--ls-cr-2.uk-a.mtn.net (209.212.111.187) 1107.832 ms 479.041 ms 533.171 ms
9 google-peering-ls-pr-2.uk.mtnns.net (209.212.99.13) 373.169 ms 594.990 ms 801.957 ms
10 209.85.255.76 (209.85.255.76) 364.040 ms 367.878 ms *
11 proxy.google.com (216.239.51.5) 199.332 ms 209.028 ms 261.547 ms
12 209.85.250.216 (209.85.250.216) 244.067 ms 228.408 ms 226.989 ms
13 66.249.95.3 (66.249.95.3) 254.255 ms 212.251 ms 214.482 ms
14 * * *
15 de-in-f103.1e100.net (74.125.24.103) 225.850 ms 262.088 ms 230.218 ms
Click to expand...

The latency is a little iffy on the exchange :( Is your connection OK during the day?
 
I haven't been home this week ... but last week it was fine ... although I didn't get full speed on the Afrihost account during that time. The Telkom adsl account works just fine .... full speed, even the Vox account works fine. Only Afrihost has a speed drop.
 
my lines stats as shown in the screenshot are constant at all times ... never changes. at my previous place in durban, the stats fluctuated quiet a bit.
 
here's another traceroute, without changing accounts:

Traceroute has started…

traceroute: Warning: www.google.com has multiple addresses; using 74.125.24.104
traceroute to www.google.com (74.125.24.104), 64 hops max, 72 byte packets
1 192.168.0.1 (192.168.0.1) 217.277 ms 74.416 ms 15.821 ms
2 105-236-3-1-esr-lo.mtnbusiness.co.za (105.236.3.1) 68.588 ms 30.598 ms 23.926 ms
3 ipc-recieve-rb-4a.za.mtnbusiness.net (41.181.178.89) 29.599 ms 22.139 ms 15.417 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 23.501 ms * 29.692 ms
5 jh-cr-2.za--rb-cr-1.za-b.mtnns.net (196.44.31.171) 32.906 ms
jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 40.185 ms 19.056 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 33.959 ms 39.273 ms 17.022 ms
7 ls-cr-2.uk--rb-cr-1.za-g.mtnns.net (196.44.31.114) 252.839 ms 214.005 ms 223.599 ms
8 ls-pr-2.uk--ls-cr-2.uk-a.mtn.net (209.212.111.187) 199.630 ms 196.597 ms 197.627 ms
9 google-peering-ls-pr-2.uk.mtnns.net (209.212.99.13) 417.233 ms 293.906 ms 216.323 ms
10 * 209.85.255.76 (209.85.255.76) 339.566 ms *
11 proxy.google.com (216.239.51.5) 328.356 ms 216.417 ms 196.726 ms
12 209.85.250.216 (209.85.250.216) 235.677 ms 242.223 ms 224.474 ms
13 72.14.235.189 (72.14.235.189) 260.310 ms 203.717 ms 242.554 ms
14 * * *
15 de-in-f104.1e100.net (74.125.24.104) 491.829 ms 232.300 ms 207.690 ms
 
JayN said:
here's another traceroute, without changing accounts:

Traceroute has started…

traceroute: Warning: www.google.com has multiple addresses; using 74.125.24.104
traceroute to www.google.com (74.125.24.104), 64 hops max, 72 byte packets
1 192.168.0.1 (192.168.0.1) 217.277 ms 74.416 ms 15.821 ms
2 105-236-3-1-esr-lo.mtnbusiness.co.za (105.236.3.1) 68.588 ms 30.598 ms 23.926 ms
3 ipc-recieve-rb-4a.za.mtnbusiness.net (41.181.178.89) 29.599 ms 22.139 ms 15.417 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 23.501 ms * 29.692 ms
5 jh-cr-2.za--rb-cr-1.za-b.mtnns.net (196.44.31.171) 32.906 ms
jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 40.185 ms 19.056 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 33.959 ms 39.273 ms 17.022 ms
7 ls-cr-2.uk--rb-cr-1.za-g.mtnns.net (196.44.31.114) 252.839 ms 214.005 ms 223.599 ms
8 ls-pr-2.uk--ls-cr-2.uk-a.mtn.net (209.212.111.187) 199.630 ms 196.597 ms 197.627 ms
9 google-peering-ls-pr-2.uk.mtnns.net (209.212.99.13) 417.233 ms 293.906 ms 216.323 ms
10 * 209.85.255.76 (209.85.255.76) 339.566 ms *
11 proxy.google.com (216.239.51.5) 328.356 ms 216.417 ms 196.726 ms
12 209.85.250.216 (209.85.250.216) 235.677 ms 242.223 ms 224.474 ms
13 72.14.235.189 (72.14.235.189) 260.310 ms 203.717 ms 242.554 ms
14 * * *
15 de-in-f104.1e100.net (74.125.24.104) 491.829 ms 232.300 ms 207.690 ms
Click to expand...

Are you running the traceroute via WiFi? The latency seems pretty big on the router here.
 
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