Afrihost CAPPED ADSL Feedback (MTN)

[BrendanMc]

Managed to pull 98Gb last night between 12 and 6am

First time in weeks my torrents worked

What on earth were u downloading...and where do u keep it all

 

[Thor]

I bought a few 2TB's to fill.

I was downloading literary anything just to steal the free bandwidth.


Downloaded all the rammstein live shows. A bunch of documentaries etc

 

[BrendanMc]

Nice. I love the wwii docs

 

[Thor]

Used to watch a film band of brothers I think it's called

 

[BrendanMc]

Yeah

 

[froot]

Used to watch a film band of brothers I think it's called

Really good movie/mini-series that.

 

[Thor]

Really good movie/mini-series that.

Yes! Speaking of it I think I am going to download it. Its been a while !

 

[caroper]

Used to watch a film band of brothers I think it's called

Then you will like "Generation Kill" which is set in Iraq or "Pacific" by the same Directors/Producers of "Band of Brothers".

 

[Thor]

Then you will like "Generation Kill" which is set in Iraq or "Pacific" by the same Directors/Producers of "Band of Brothers".

I know !!!! Its soo good ! Ahh man you guys are cool

 

[GarethY]

The AH Network Status page says that this is resolved, but it clearly isn't. When is this going to get fixed!?

C:\Windows\system32>tracert www.google.co.za

Tracing route to www.google.co.za [74.125.233.3]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.1.10
  2    13 ms    12 ms    11 ms  105-236-7-65-esr-lo.mtnbusiness.co.za [105.236.7.65]
  3    34 ms    36 ms    35 ms  ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
  [COLOR="#FF0000"]4   133 ms   135 ms   146 ms  66.8.11.186[/COLOR]
  5    38 ms    34 ms    49 ms  compj-cpt-1.mtnns.net [196.44.18.2]
  6   234 ms   188 ms   188 ms  ls-cr-2.uk--tb-cr-1.za.mtnns.net [196.44.31.113]
  7   286 ms   274 ms   270 ms  ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.187]
  8   270 ms   279 ms   296 ms  google-peering-ls-pr-2.uk.mtnns.net [209.212.99.13]
  9   193 ms   193 ms   184 ms  209.85.255.76
 10   295 ms   305 ms   302 ms  66.249.95.9
 11   287 ms   290 ms   323 ms  72.14.237.239
 12   223 ms   206 ms   206 ms  jnb01s07-in-f3.1e100.net [74.125.233.3]

Trace complete.

C:\Windows\system32>tracert youtube.com

Tracing route to youtube.com [74.125.233.0]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.1.1.10
  2    12 ms    10 ms    13 ms  105-236-7-65-esr-lo.mtnbusiness.co.za [105.236.7.65]
[COLOR="#FF0000"]  3   148 ms   141 ms   139 ms  ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.150]
  4   156 ms   147 ms   148 ms  66.8.11.186[/COLOR]
  5    57 ms    42 ms    41 ms  compj-cpt-1.mtnns.net [196.44.18.2]
  6   187 ms   210 ms   223 ms  ls-cr-2.uk--tb-cr-1.za.mtnns.net [196.44.31.113]
  7   323 ms   299 ms   302 ms  ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.187]
  8   187 ms   188 ms   189 ms  google-peering-ls-pr-2.uk.mtnns.net [209.212.99.13]
  9   185 ms   187 ms   185 ms  209.85.255.76
 10   248 ms   226 ms   221 ms  66.249.95.9
 11   221 ms   210 ms   214 ms  72.14.237.239
 12   326 ms   321 ms   350 ms  jnb01s07-in-f0.1e100.net [74.125.233.0]

Trace complete.

 

[silver6933]

Gawd I cannot stream a 480 youtube video. What is fixed?????

Tracing route to www.google.co.za [74.125.233.3]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  *.*.*.*
  2     *        *        *     Request timed out.
  3   217 ms   385 ms   246 ms  41.181.221.245
  4    97 ms   104 ms   177 ms  41.181.221.246
  5    34 ms    72 ms    29 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  6   106 ms    99 ms    77 ms  jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.114]
  7   215 ms   208 ms   337 ms  41.181.180.10
  8   253 ms   240 ms   207 ms  ls-cr-2.uk--rb-cr-1.za.mtnns.net [196.44.31.114]

  9   229 ms   352 ms   400 ms  ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.18
7]
 10   194 ms   216 ms   189 ms  google-peering-ls-pr-2.uk.mtnns.net [209.212.99.
13]
 11   195 ms   210 ms   206 ms  209.85.255.76
 12   315 ms   197 ms   204 ms  66.249.95.9
 13   196 ms   262 ms   201 ms  72.14.237.239
 14   307 ms   386 ms   339 ms  jnb01s07-in-f3.1e100.net [74.125.233.3]

Trace complete.

 

[AfriGenie]

Morning Guys!

My apologies for the connectivity issues that many of our Cape users experienced over the weekend, the issues was caused by the system that handles the caching for internet traffic, it basically conked out and caused significant issues with internet traffic. HTTPS traffic was not handled by the affected system, which is why you would have seen some traffic working.

If you guys have any questions please let me know here or via PM.

Thanks!

 

[Thor]

I'll accept that answer.

 

[Pada]

I'm still having packet loss over PPTP VPN to my office, and increased latencies in general:
via the VPN:

                                  My traceroute  [v0.80]
hpserver (0.0.0.0)                                               Mon Dec  8 09:33:43 2014
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                 Packets               Pings
 Host                                          Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. mikrotik.tuis.local                         0.0%   169    0.7   1.4   0.6   6.1   0.7
 2. 172.30.30.1                                 3.5%   169   64.9  92.7  64.9 119.1  10.0

over the Internet to my office I have no packet loss, but high latencies though:

                                 My traceroute  [v0.80]
hpserver (0.0.0.0)                                              Mon Dec  8 09:33:35 2014
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                Packets               Pings
 Host                                         Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. mikrotik.tuis.local                        0.0%   167    0.9   1.2   0.4   5.8   0.6
 2. 192.168.91.1                               0.0%   166    1.3   2.1   1.2   5.5   0.7
 3. 105-236-x-xxx-esr-lo.mtnbusiness.co.za     0.0%   166    9.8  11.2   8.8  42.7   3.5
 4. 41.181.201.94                              0.0%   166   82.3  89.8  65.5 155.1  12.7
 5. tb-dca-2.za--qux-c.za.mtnbusiness.net      0.0%   166   79.5  72.5  43.4 142.3  14.3
 6. compj-cpt-1.mtnns.net                      0.0%   166   13.5  12.5  10.7  23.9   1.8
 7. ct-cr-2.za--tb-cr-1.za.mtnns.net           0.0%   166   12.5  13.3  11.2  65.4   5.3
 8. 196.44.0.74                                0.0%   166   57.8  79.5  44.0 111.4  12.9
 9. 41-208-29-209.mtnns.net                    0.0%   166   12.6  13.2  10.9  35.0   2.9
10. css2-ctn-gi0-1.ip.isnet.net                0.0%   166   58.7  80.5  49.1 115.1  12.6
11. mi-za-cpt-br1-gi0-3-108.ip.isnet.net       0.0%   166   78.6  87.9  66.3 113.1  10.5
12. 197.96.154.190                             0.0%   166   77.8  87.9  67.2 125.7  10.9
13. 197.96.154.191                             0.0%   166   78.3  89.4  68.1 165.5  13.2
14. wnls-cer1-ge-0-0.wa.co.za                  0.0%   166   58.3  80.3  43.3 132.1  13.6
15. wnls-gw-frogfoot.wa.co.za                  0.0%   166   13.0  13.7  11.6  59.9   4.0
16. cpt-cor-sw1.frogfoot.net                   0.0%   166   73.4  72.2  46.2 109.8   9.7
17. frogfoot-                                  0.0%   166   64.6  62.5  30.7  92.3  11.3
18. frogfoot-                                  0.0%   166   73.1  73.5  43.8  98.9   9.3
19. office server                              0.0%   166   14.3  15.6  13.0  23.0   1.5

I'm pretty sure that whenever I have packet loss on this VPN of mine, I'm also having packet loss in my online games that I'm playing (eg. Quake Live that uses UDP).

I find it appauling that Afrihost kept their network status page green in the Western Cape area when it was clearly not OK over the weekend.

 

[AntennaMan]

I have been experiencing high latency on my connection for the last two weeks. Afrihost support is useless.

Every time I contact them they say they are re-syncing the line and I must reboot my router and all will be well.

Yesterday I sent through my speedtest and tracert results that shows there is a problem, but I still have not heard anything back from them.

 

[AfriGenie]

I'm still having packet loss over PPTP VPN to my office, and increased latencies in general:
via the VPN:

                                  My traceroute  [v0.80]
hpserver (0.0.0.0)                                               Mon Dec  8 09:33:43 2014
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                 Packets               Pings
 Host                                          Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. mikrotik.tuis.local                         0.0%   169    0.7   1.4   0.6   6.1   0.7
 2. 172.30.30.1                                 3.5%   169   64.9  92.7  64.9 119.1  10.0

over the Internet to my office I have no packet loss, but high latencies though:

                                 My traceroute  [v0.80]
hpserver (0.0.0.0)                                              Mon Dec  8 09:33:35 2014
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                Packets               Pings
 Host                                         Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. mikrotik.tuis.local                        0.0%   167    0.9   1.2   0.4   5.8   0.6
 2. 192.168.91.1                               0.0%   166    1.3   2.1   1.2   5.5   0.7
 3. 105-236-x-xxx-esr-lo.mtnbusiness.co.za     0.0%   166    9.8  11.2   8.8  42.7   3.5
 4. 41.181.201.94                              0.0%   166   82.3  89.8  65.5 155.1  12.7
 5. tb-dca-2.za--qux-c.za.mtnbusiness.net      0.0%   166   79.5  72.5  43.4 142.3  14.3
 6. compj-cpt-1.mtnns.net                      0.0%   166   13.5  12.5  10.7  23.9   1.8
 7. ct-cr-2.za--tb-cr-1.za.mtnns.net           0.0%   166   12.5  13.3  11.2  65.4   5.3
 8. 196.44.0.74                                0.0%   166   57.8  79.5  44.0 111.4  12.9
 9. 41-208-29-209.mtnns.net                    0.0%   166   12.6  13.2  10.9  35.0   2.9
10. css2-ctn-gi0-1.ip.isnet.net                0.0%   166   58.7  80.5  49.1 115.1  12.6
11. mi-za-cpt-br1-gi0-3-108.ip.isnet.net       0.0%   166   78.6  87.9  66.3 113.1  10.5
12. 197.96.154.190                             0.0%   166   77.8  87.9  67.2 125.7  10.9
13. 197.96.154.191                             0.0%   166   78.3  89.4  68.1 165.5  13.2
14. wnls-cer1-ge-0-0.wa.co.za                  0.0%   166   58.3  80.3  43.3 132.1  13.6
15. wnls-gw-frogfoot.wa.co.za                  0.0%   166   13.0  13.7  11.6  59.9   4.0
16. cpt-cor-sw1.frogfoot.net                   0.0%   166   73.4  72.2  46.2 109.8   9.7
17. frogfoot-                                  0.0%   166   64.6  62.5  30.7  92.3  11.3
18. frogfoot-                                  0.0%   166   73.1  73.5  43.8  98.9   9.3
19. office server                              0.0%   166   14.3  15.6  13.0  23.0   1.5

I'm pretty sure that whenever I have packet loss on this VPN of mine, I'm also having packet loss in my online games that I'm playing (eg. Quake Live that uses UDP).

I find it appauling that Afrihost kept their network status page green in the Western Cape area when it was clearly not OK over the weekend.

Are you seeing the packet loss and latency during specific times of day?

Could you send me your username so that I can have a look at this.

And my apologies for the lack of a notification, my team only found out about the fault on Sunday morning, by which time the fault had been resolved.

 

[caroper]

I find it appauling that Afrihost kept their network status page green in the Western Cape area when it was clearly not OK over the weekend.

A few years ago the status page was My first port of call if I or any of my clients reported issues. Now I no longer even bother to look at it, it has become a marketing tool "Look our Network is Perfect" rather than its intended use as an informational tool.

You get far more help and information from fellow Forum Members than you do from AH Help Desk so any issues now I come here first to see if it is a common problem befor I start fault finding my lines.

 

[AfriGenie]

I have been experiencing high latency on my connection for the last two weeks. Afrihost support is useless.

Every time I contact them they say they are re-syncing the line and I must reboot my router and all will be well.

Yesterday I sent through my speedtest and tracert results that shows there is a problem, but I still have not heard anything back from them.

On a traceroute, where do you start to see the high latency? Would you mind posting it here? And could you please also send me your ADSL line number or username so that I can investigate on my side.

 

[AntennaMan]

On a traceroute, where do you start to see the high latency? Would you mind posting it here? And could you please also send me your ADSL line number or username so that I can investigate on my side.

I sent you a PM with all the info you require.

 

[dt513]

How long is the AVG reply time of the Critical Team? We are waiting days at a time.