Afrihost CAPPED ADSL Feedback (MTN)

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AfriGuy said:
That's weird. Have you tested across a few torrents?
Are your HTTP downloads also slow?
Click to expand...

I had an issue too last night.
Browsing was fine, HTTP was fine, speedtest on a 2mb line was 1.67mb compared against the 1.76mb I usually get, the same torrent went from 210 at about 5/6pm to 20-30 around 8pm to 0.1 around 9pm. I tried a new torrent, same issue, restarted router, same issue.
 
I can confirm that torrents are indeed dead.

I have attached a screenshot.

Torrent 17-03-2015 Screen grab.jpg

Also ran a tracert for reference:

Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 10.0.0.2
2 * * * Request timed out.
3 * * * Request timed out.
4 * * 34 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.15
]
5 * 10 ms 13 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.1
8.188]
6 * 27 ms 103 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 60 ms 20 ms 11 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134

8 67 ms 57 ms 32 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]

9 30 ms 35 ms 29 ms 196.44.31.97
10 29 ms 33 ms 31 ms 196.30.1.39
11 33 ms 29 ms 29 ms 196.31.220.21
12 35 ms 31 ms 34 ms 196.31.63.202
13 49 ms 55 ms 76 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
14 126 ms 90 ms 128 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.



After getting that screenshot the torrent started downloading, after a wait of +/- 5 minutes.

Its moving up and down from 50kbs - 120kbs, very sporadic
 
AfriGuy said:
Could you PM me your DSL username? I'd like to run a few checks from my end.
Very strange that P2P is slow but your HTTP downloads are running fine.
Click to expand...

Will do now
I restarted the modem and I am now getting around 242kbps, which still sucks :mad:
 
AH Capped.jpg

sitting at 0 like a boss!


C:\Users\Andre>ping mybroadband.co.za

Pinging mybroadband.co.za [197.242.89.170] with 32 bytes of data:
Reply from 197.242.89.170: bytes=32 time=49ms TTL=52
Reply from 197.242.89.170: bytes=32 time=49ms TTL=52
Reply from 197.242.89.170: bytes=32 time=50ms TTL=52
Reply from 197.242.89.170: bytes=32 time=50ms TTL=52

Ping statistics for 197.242.89.170:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 49ms, Maximum = 50ms, Average = 49ms

C:\Users\Andre>ping side-line.com

Pinging side-line.com [74.208.47.190] with 32 bytes of data:
Reply from 74.208.47.190: bytes=32 time=334ms TTL=48
Reply from 74.208.47.190: bytes=32 time=341ms TTL=48
Reply from 74.208.47.190: bytes=32 time=338ms TTL=48
Reply from 74.208.47.190: bytes=32 time=335ms TTL=48

Ping statistics for 74.208.47.190:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 334ms, Maximum = 341ms, Average = 337ms
Click to expand...


I usually see sub 300 to international. I'm afraid I'm not going to mission with changing accounts and doing multiple tests, suffice to say, my other accounts are fine at the moment. I can understand this happening on the uncapped account because almost everything gets shaped on that but on a 75gb capped account that has never had issues, something is amiss. The posts here and on FB, etc just back up what I'm experiencing.
 
AfriGenie said:
Could you maybe elaborate a bit on the issues that are cropping up at the moment?

There should not be any issues with throughput anywhere at the moment.
Click to expand...

So all the people complaining for the past few weeks are just imagining things? (Packet Loss, high latencies etc.)
They even test with other ISP accounts and don't experience the same issues.

This was done now:

Afrihost:
Screen Shot 2015-03-17 at 11.11.51 AM.jpg

WebAfrica:
Screen Shot 2015-03-17 at 11.18.43 AM.jpg
 
CHase_za said:
Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms home.gateway.home.gateway [10.8.1.254]
2 5 ms 5 ms 5 ms 105-236-14-1-esr-lo.mtnbusiness.co.za [105.236.1
4.1]
3 15 ms 14 ms 15 ms 41.181.221.218
4 16 ms 15 ms 15 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 16 ms 16 ms 15 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 16 ms 15 ms 16 ms 196.44.31.97
7 26 ms 15 ms 16 ms 196.31.220.10
8 16 ms 15 ms 16 ms 196.31.220.21
9 16 ms 16 ms 15 ms 196.31.63.202
10 15 ms 15 ms 15 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 15 ms 15 ms * cms-gm.afrihost.com [197.242.144.102]
12 16 ms 15 ms 16 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

C:\Users\Lylo>tracert 69.174.195.70

Tracing route to amsh1z-liv-gw03.h1z1.net [69.174.195.70]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms home.gateway.home.gateway [10.8.1.254]
2 6 ms 5 ms 5 ms 105-236-14-1-esr-lo.mtnbusiness.co.za [105.236.1
4.1]
3 14 ms 15 ms 15 ms 41.181.221.218
4 15 ms 15 ms 14 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 202 ms 201 ms 211 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 34 ms 33 ms 33 ms ct-cr-2.za--rb-cr-1.za.mtnns.net [196.44.31.68]

7 34 ms 36 ms 33 ms tb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.135]

8 195 ms 223 ms 208 ms ls-cr-2--tb-cr-1.uk-b.mtnns.net [196.44.31.113]

9 201 ms 201 ms 202 ms ls-pr-2.uk--ls-cr-2.uk-a.mtn.net [209.212.111.18
7]
10 202 ms 201 ms 201 ms 195.50.122.181
11 196 ms 194 ms 194 ms ae-237-3613.edge6.Amsterdam1.Level3.net [4.69.16
2.242]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20

http://www.speedtest.net/result/4202470228.png
Click to expand...


Not sure what to do about this as I still cannot play any online games not even Counter Strike locally. Must i just not pay my bill and jump ship as i have tried test accounts from other ISP's and they work great ....
 
Interesting that the Afrihost server is in Maputo :) Along with all the latency and intermittent speed issues they also appear to have routing issues.
 
Bighit said:
I had an issue too last night.
Browsing was fine, HTTP was fine, speedtest on a 2mb line was 1.67mb compared against the 1.76mb I usually get, the same torrent went from 210 at about 5/6pm to 20-30 around 8pm to 0.1 around 9pm. I tried a new torrent, same issue, restarted router, same issue.
Click to expand...

Sorry to hear that :( Are you still having troubles today?
 
BrendanMc said:
I can confirm that torrents are indeed dead.

I have attached a screenshot.

View attachment 200008

Also ran a tracert for reference:

Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 10.0.0.2
2 * * * Request timed out.
3 * * * Request timed out.
4 * * 34 ms ipc-recieve-tb-1a.mtnbusiness.net [41.181.53.15
]
5 * 10 ms 13 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.1
8.188]
6 * 27 ms 103 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 60 ms 20 ms 11 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134

8 67 ms 57 ms 32 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]

9 30 ms 35 ms 29 ms 196.44.31.97
10 29 ms 33 ms 31 ms 196.30.1.39
11 33 ms 29 ms 29 ms 196.31.220.21
12 35 ms 31 ms 34 ms 196.31.63.202
13 49 ms 55 ms 76 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
14 126 ms 90 ms 128 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.



After getting that screenshot the torrent started downloading, after a wait of +/- 5 minutes.

Its moving up and down from 50kbs - 120kbs, very sporadic
Click to expand...

I'd like to take a closer look at this and pass the info onto our team, could you PM me your DSL username please?
 
Mephisto_Helix said:
View attachment 200014

sitting at 0 like a boss!





I usually see sub 300 to international. I'm afraid I'm not going to mission with changing accounts and doing multiple tests, suffice to say, my other accounts are fine at the moment. I can understand this happening on the uncapped account because almost everything gets shaped on that but on a 75gb capped account that has never had issues, something is amiss. The posts here and on FB, etc just back up what I'm experiencing.
Click to expand...

That looks pretty bleak :( Are your torrents also slow?
 
Aquiva said:
So all the people complaining for the past few weeks are just imagining things? (Packet Loss, high latencies etc.)
They even test with other ISP accounts and don't experience the same issues.

This was done now:

[snip]
Click to expand...

Not at all. We're the first to admit that things haven't been great over the last few days, but we've worked hard at sorting these out and have started seeing positive results late last night :)
Would you be able to PM me your DSL username? I'd like to run a few tests with you to see what could be causing these issues.
 
caroper said:
Interesting that the Afrihost server is in Maputo :) Along with all the latency and intermittent speed issues they also appear to have routing issues.
Click to expand...

No issues with routing here :)
Geo services get IPs confused sometimes.
 
Slowed right down here again, I switched back to use for gaming but animations are taking ages to load and it is lagging badly.
I think I will switch back to Telkom, it has been fine since friday.
 
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