Afrihost Capped DSL Feedback

Going to sound mean but im glad its not just me.
I literally have to alt+f4 the game every 10 min or so just to reset the lat.
 
Stormer12 said:
Hey afri. Im also having issues with streaming youtube. And have to restart my router. Once a day for the past 3 days.

Very erratic performance.

Cape town; Strand
Click to expand...

Getting weird latency issues here in EL as well. Download speeds don't seem to be affected (just takes time to start some DL's). But websites are taking forever at times to load. Also, can't game either.
 
Same here, had a few issues with Warframe (if I was host I would be giving others in my party pings of 1000ms+), twitch is struggling to load whichever stream I'm trying to watch, been happening for the past 3-4 days. Other things such as youtube or downloads seem to fine, for now. Used the AH app to test pings/traceroutes and everything seems fine so not sure what the issue is here.
 
Sidious28 said:
Same here, had a few issues with Warframe (if I was host I would be giving others in my party pings of 1000ms+), twitch is struggling to load whichever stream I'm trying to watch, been happening for the past 3-4 days. Other things such as youtube or downloads seem to fine, for now. Used the AH app to test pings/traceroutes and everything seems fine so not sure what the issue is here.
Click to expand...

Yeah that's the worst part, Tracerts and Pings all return normal results. It makes us seem like we're mad.
 
AfriGenie said:
That's not good to hear! :( Are you still seeing the buffering?
Click to expand...
Its been sporadic the past 3 days... didn't do any tests to add here but just found it strange as its normally flawless... I get 1440p when available almost immediately on my 10mb line (12mb on Interleaved mode) so to see the "mother buffer circle" was almost a strange anomaly for me Lol!

I'll do some testing when and if it acts up again tonight and paste results
 
Same with me in Port Elizabeth over the last few days. My ADSL capped 2MB sometimes full speed, other times dead stop.
 
Last edited:
Nikkel said:
Its been sporadic the past 3 days... didn't do any tests to add here but just found it strange as its normally flawless... I get 1440p when available almost immediately on my 10mb line (12mb on Interleaved mode) so to see the "mother buffer circle" was almost a strange anomaly for me Lol!

I'll do some testing when and if it acts up again tonight and paste results
Click to expand...

mwill said:
Same with me in Port Elizabeth over the last few days. My ADSL capped 2MB sometimes full speed, other times dead stop.
Click to expand...

Are you seeing high latency? Any tests I could take a look at?
 
Sites like Youtube, Facebook, Instagram. Im getting the same issue with Webafrica. Starting happening also about 3 days ago.
 
Hey Afri, is there any updates on these latency issues ?
Its becoming more and more sporadic,gaming is becoming almost unplayable.
Latency just sky rockets then settles back down to normal for a few moments. Can't stream anything on any website with a 20mb line, everything either buffers or fails to load.

Seems like a problem that's being experienced across the country

Our tests can't reveal anything. It all seems normal
Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * 38 ms 38 ms cpt-tx2.ip.adsl.co.za [169.1.5.81]
3 46 ms 45 ms 45 ms cpt-rx1.ip.adsl.co.za [169.1.5.94]
4 37 ms 36 ms 37 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 38 ms 37 ms 37 ms 41.164.52.40
6 45 ms 45 ms 45 ms ix-ae-7-0.tcore1.KLT-Cape-Town.as6453.net [41.206.164.53]
7 201 ms 197 ms 198 ms if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.61]
8 191 ms 191 ms 192 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
9 198 ms 198 ms 199 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
10 198 ms 200 ms 199 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
11 197 ms 198 ms 197 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
12 199 ms 200 ms 198 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
13 191 ms 191 ms 191 ms if-ae-11-2.tcore1.PVU-Paris.as6453.net [80.231.153.49]
14 205 ms 204 ms 205 ms 80.231.153.66
15 * * * Request timed out.
16 198 ms 198 ms 198 ms BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158]
17 207 ms 206 ms 206 ms ae1-br01-eqpa4.blizzardonline.net [137.221.77.33]
18 * * * Request timed out.
19 208 ms 208 ms 208 ms 185.60.112.157

Trace complete.

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * 31 ms 30 ms cpt-tx2.ip.adsl.co.za [169.1.5.81]
3 31 ms 30 ms 30 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 29 ms 29 ms 29 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 31 ms 30 ms 30 ms 41.164.52.40
6 30 ms 30 ms 29 ms ix-ae-7-0.tcore2.KLT-Cape-Town.as6453.net [41.206.165.25]
7 190 ms 191 ms 192 ms if-ae-2-2.tcore1.KLT-Cape-Town.as6453.net [41.206.164.253]
8 199 ms 197 ms 197 ms if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.101]
9 183 ms 184 ms 184 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
10 192 ms 190 ms 191 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
11 194 ms 191 ms 192 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
12 191 ms 191 ms 190 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
13 193 ms 191 ms 190 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
14 183 ms 183 ms 183 ms if-ae-11-2.tcore1.PVU-Paris.as6453.net [80.231.153.49]
15 199 ms 197 ms 197 ms 80.231.153.66
16 188 ms 188 ms * ae-1-3102.ear2.Paris1.Level3.net [4.69.140.30]
17 191 ms 190 ms 190 ms BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158]
18 199 ms 199 ms 199 ms ae1-br01-eqpa4.blizzardonline.net [137.221.77.33]
19 * * * Request timed out.
20 200 ms 200 ms 200 ms 37.244.10.101
21 193 ms 192 ms 193 ms 185.60.112.158

Trace complete.

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=16ms TTL=64
Reply from 155.239.255.250: bytes=32 time=16ms TTL=64
Reply from 155.239.255.250: bytes=32 time=16ms TTL=64
Reply from 155.239.255.250: bytes=32 time=15ms TTL=64

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 16ms, Average = 15ms
 
xbxbau5 said:
Hey Afri, is there any updates on these latency issues ?
Its becoming more and more sporadic,gaming is becoming almost unplayable.
Latency just sky rockets then settles back down to normal for a few moments. Can't stream anything on any website with a 20mb line, everything either buffers or fails to load.

Seems like a problem that's being experienced across the country

Our tests can't reveal anything. It all seems normal
Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * 38 ms 38 ms cpt-tx2.ip.adsl.co.za [169.1.5.81]
3 46 ms 45 ms 45 ms cpt-rx1.ip.adsl.co.za [169.1.5.94]
4 37 ms 36 ms 37 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 38 ms 37 ms 37 ms 41.164.52.40
6 45 ms 45 ms 45 ms ix-ae-7-0.tcore1.KLT-Cape-Town.as6453.net [41.206.164.53]
7 201 ms 197 ms 198 ms if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.61]
8 191 ms 191 ms 192 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
9 198 ms 198 ms 199 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
10 198 ms 200 ms 199 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
11 197 ms 198 ms 197 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
12 199 ms 200 ms 198 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
13 191 ms 191 ms 191 ms if-ae-11-2.tcore1.PVU-Paris.as6453.net [80.231.153.49]
14 205 ms 204 ms 205 ms 80.231.153.66
15 * * * Request timed out.
16 198 ms 198 ms 198 ms BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158]
17 207 ms 206 ms 206 ms ae1-br01-eqpa4.blizzardonline.net [137.221.77.33]
18 * * * Request timed out.
19 208 ms 208 ms 208 ms 185.60.112.157

Trace complete.

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * 31 ms 30 ms cpt-tx2.ip.adsl.co.za [169.1.5.81]
3 31 ms 30 ms 30 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
4 29 ms 29 ms 29 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
5 31 ms 30 ms 30 ms 41.164.52.40
6 30 ms 30 ms 29 ms ix-ae-7-0.tcore2.KLT-Cape-Town.as6453.net [41.206.165.25]
7 190 ms 191 ms 192 ms if-ae-2-2.tcore1.KLT-Cape-Town.as6453.net [41.206.164.253]
8 199 ms 197 ms 197 ms if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.101]
9 183 ms 184 ms 184 ms if-ae-7-2.tcore2.WV6-Madrid.as6453.net [80.231.159.30]
10 192 ms 190 ms 191 ms if-ae-11-2.tcore1.WV6-Madrid.as6453.net [80.231.91.65]
11 194 ms 191 ms 192 ms if-ae-5-2.tcore2.WYN-Marseille.as6453.net [80.231.200.5]
12 191 ms 191 ms 190 ms if-ae-2-2.tcore1.WYN-Marseille.as6453.net [80.231.217.1]
13 193 ms 191 ms 190 ms if-ae-8-1600.tcore1.PYE-Paris.as6453.net [80.231.217.6]
14 183 ms 183 ms 183 ms if-ae-11-2.tcore1.PVU-Paris.as6453.net [80.231.153.49]
15 199 ms 197 ms 197 ms 80.231.153.66
16 188 ms 188 ms * ae-1-3102.ear2.Paris1.Level3.net [4.69.140.30]
17 191 ms 190 ms 190 ms BLIZZARD-EN.ear2.Paris1.Level3.net [212.73.205.158]
18 199 ms 199 ms 199 ms ae1-br01-eqpa4.blizzardonline.net [137.221.77.33]
19 * * * Request timed out.
20 200 ms 200 ms 200 ms 37.244.10.101
21 193 ms 192 ms 193 ms 185.60.112.158

Trace complete.

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=16ms TTL=64
Reply from 155.239.255.250: bytes=32 time=16ms TTL=64
Reply from 155.239.255.250: bytes=32 time=16ms TTL=64
Reply from 155.239.255.250: bytes=32 time=15ms TTL=64

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 15ms, Maximum = 16ms, Average = 15ms
Click to expand...

having the same issues latency spikes all the time since the last 4-5 days
 
Speeds keeping dropping over the past few days. Works for a bit then suddenly everything times out - Cape Town
 
Also slow speeds, on 40mbps vdsl, line is syncing at 45mbps. Even Netflix is buffering the last three days. Normally it is flawless. Must be ipc related.
 
I can also confirm, being in PE - the speeds seem to be continuously fluctuating for the last 3 days. one moment the speed is 45kb/s, then 8,9mb/s, then a few minutes later, rinse and repeat. :( Constant buffering every now and then, cannot even listen to my music stream.
 
I'm tearing my hair out on this one as well. It's a far more widespread issue than just Afrihost. Line stats are great, but having the same issues on Afrihost, Axxess, WA and Vox.

Some sites I visit frequently often load exceptionally slowly, don't finish loading, or don't load at all.

Sites like Youtube, MyBroadband, RARU, Loot, Takealot, Sharenet and quite a few others, are giving me constant intermittent loading issues.

I've ruled out my equipment by changing it out completely, tried alternative DNS servers, and even changed from ADSL2 to regular ADSL to see if that would work.

So far the only thing which completely "solves" the problem is using my 3G stick.

Speedtests and Tracerts all look perfect, so no faults to report.

My hands are tied, but it looks like I'm not alone in this. Lots of complaints, but nobody seems to know what's actually wrong. :(
 
Totempole said:
I'm tearing my hair out on this one as well. It's a far more widespread issue than just Afrihost. Line stats are great, but having the same issues on Afrihost, Axxess, WA and Vox.

Some sites I visit frequently often load exceptionally slowly, don't finish loading, or don't load at all.

Sites like Youtube, MyBroadband, RARU, Loot, Takealot, Sharenet and quite a few others, are giving me constant intermittent loading issues.

I've ruled out my equipment by changing it out completely, tried alternative DNS servers, and even changed from ADSL2 to regular ADSL to see if that would work.

So far the only thing which completely "solves" the problem is using my 3G stick.

Speedtests and Tracerts all look perfect, so no faults to report.

My hands are tied, but it looks like I'm not alone in this. Lots of complaints, but nobody seems to know what's actually wrong. :(
Click to expand...

Really wish we could have a answer as to what the problem is.
 
Reign said:
Really wish we could have a answer as to what the problem is.
Click to expand...

Same here. I was going to upgrade my line with Afrihost to 20Mb in March, now I'm rather going to stick with my 4Mb line until ths issue blows over.
 
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