Sting
Ghost in the Machine
Damn right = Babylon AD as the main movie? Blockbuster???
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afrihost.com
- Thread starter lsuacner
- Start date
Damn right = Babylon AD as the main movie? Blockbuster???
Stokstert
Executive Member
Seems to me there is no support at Afrihost.
Signed up with a credit card with a expiry date 09/09 on 23 Sept without any problems. On 30 Sept I got the renewal for October and bandwidth allocation.
On 1st Oct got a email that the funds have not been paid over by the bank as the cc expired and was requested to make a direct payment to their account, which I did on 13h00 on 1/10/09. Capitec Bank send a proof of transfer to Afrihost and I confimed it by email and furnished them with a new CCard expiry date.
I received a confirmation email:
02/10/2009 14:13
Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.
Ticket ID: PWF-831427
Had no reply up to today and I sent them another email requesting feedback on my previous ticket as the service is still suspended as I type this. Again got a reply with a new ticket and a new ticket reference nr.
Sun, October 4, 2009 10:57
Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.
Ticket ID: MMB-865391
Subject: Ticket ID: PWF-831427
Department: Afrihost Accounts
Which ticket to use?
Now the question, how long is a reasonable time to keep calm and not get "de bliksem in"?
Signed up with a credit card with a expiry date 09/09 on 23 Sept without any problems. On 30 Sept I got the renewal for October and bandwidth allocation.
On 1st Oct got a email that the funds have not been paid over by the bank as the cc expired and was requested to make a direct payment to their account, which I did on 13h00 on 1/10/09. Capitec Bank send a proof of transfer to Afrihost and I confimed it by email and furnished them with a new CCard expiry date.
I received a confirmation email:
02/10/2009 14:13
Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.
Ticket ID: PWF-831427
Had no reply up to today and I sent them another email requesting feedback on my previous ticket as the service is still suspended as I type this. Again got a reply with a new ticket and a new ticket reference nr.
Sun, October 4, 2009 10:57
Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.
Ticket ID: MMB-865391
Subject: Ticket ID: PWF-831427
Department: Afrihost Accounts
Which ticket to use?
Now the question, how long is a reasonable time to keep calm and not get "de bliksem in"?
Duh - its cause emailing them your ID book at one million megapixels uses 10GB of bandwidth - didn't you know that?
DagegeN
Expert Member
And I still do not understand what he is ranting about
my guess is, he is a fanboy trying to attempt a derail thread ....
or he flunked English this semester
And I still do not understand what he is ranting about
He misunderstood what he read.
He thought they won't allow him to download the entire bandwidth allowance that he paid for.
Bet he is hiding in a corner somewhere now because he got all upset over nothing and made himself the court jester for the day.
feo
Honorary Master
A reasonable person would've used the following logic and thought process:
1) Afrihost offers 1GB international bandwidth at a dirtcheap price
2) People go nuts and flood them with applications
3) Afrihost can't handle the influx efficiently because of lack of staff
4) 99% of the people do however get great support from them...unfortunately you were the 1%
So, just PM Afrihost-Gian on these forums and you'll get sorted.
Stokstert
Executive Member
Read again, was paid over on Friday, just unlock the account or at least give feedback and don't just give more tickets with promises.
dudleygb
Expert Member
And I still do not understand what he is ranting about
yeah me neither, maybe he was tripping when he wrote it....cause it makes no sense....it reminds me of the following story...
i had 10 rand and because I never had a cat before I checked the weather and as I did that I had some lunch with my aunt and someones bird flew down a pipe and I missed the car because I think my banana was soft
, someone pls slap me, cause what I'm talking about makes no sense
kind of useless thread
Stokstert
Executive Member
Saw that - but they might not haven gotten to it - I know my mails to accounts took around 5hrs to get a response.
feo
Honorary Master
Who cares who gives you the support...if you want something done, just send a quick PM.
And it's actually refreshing that the CEO is directly involved so you should make use of his presence on the forums.
Stokstert
Executive Member
feo
Honorary Master
That page must've been stuck in your browser's cache..
Stokstert
Executive Member
My rant over.
All is sorted now and I am happy again.
Thanks to Afrihost and apologies for climbing the bandwagon of complainers.
All is sorted now and I am happy again.
Thanks to Afrihost and apologies for climbing the bandwagon of complainers.
Last edited:
feo
Honorary Master
That's very strange.
feo
Honorary Master
WTF
cyberarmy...the same thing just happened to me!!
I'm using my trial account from WA but I'm getting an Afrihost capped page when trying to go to facebook.
HUH
cyberarmy...the same thing just happened to me!!
I'm using my trial account from WA but I'm getting an Afrihost capped page when trying to go to facebook.
HUH