The ICASA regulation only applies to licencees. It does not apply to Resellers and Virtual Mobile operators like ISP's.I just learned from Afrihost Support that their Cell C Fixed Wireless data don’t roll over as per the new regulations. I would like to report it to ICASA but against who do I file the report, Afrihost or Cell C?
No, plus couldn't use all my allowance as no connection last 3 days, only came online today, start of new month.Did your data roll over?
Any idea why resellers were exempted from the ruling? It doesn’t make sense as they’re providing the same service as the other ISPs on who the ruling is binding. Afrihost allows its RAIN data to roll over but not the Cell C data. I would like to get to the crux of this and find out if it’s the ISP (RAIN or Cell C) impeding the rollover or if it’s an Afrihost thing. Can’t understand why the same service is delivered in different ways.They would fall under VMO/reseller under the amendment.
Afrihost does not control data allocations for Rain- and Cell CT fixed wireless as it is not their data as with the case of their Mobile, ADSL and Fibreo data. Rain roll over is a Rain process, NOT Afrihosts. Only unused peak data rolls over to the next month, off peak data does not roll over.Afrihost allows its RAIN data to roll over but not the Cell C data.
We believe that rolling over data is the right thing to do. We will do it with our services were we can. However, there are some services we don't have the control to implement this.I also use Afrihost and they do not roll over data, despite saying on their own T&Cs that they will. Isn't this a breach of contract?
Transfer of data is only available between Afrihost clients. Afrihost will be under no obligation to transfer data to external users.
Afrihost Data is valid until the end of the month of purchase. Afrihost will rollover unused data for an additional calendar month proactively.