Afrihost is going under!!

[lordnokon]

I'm sorry to say Afri**** has gone to the dogs...

Utterly Utterly Pathetic incompetent people working there.

1. Oh our new service to you - we will call you back... Uhmmm 3 days later... Still waiting
2. WhatApp person... Should go back to school and learn proper communication skills...
3. Live Chat - What live chat... never connects!
4. '[email protected]' & '[email protected]'??? why have these mail accounts if you don't even reply to people's issues or complaints?
4. Afriguy cant even reply to a direct private message.
5. There is never someone in management to speak to... And when asking to speak to a manager they bluntly refuse and drop the call!!! Nice going!!
6. Had to drive to Afri**** Head Office in Rivonia twice, and had to make a huge scene to get help... Still was not allowed to see anyone in management.... But had to deal with two little arrogant dip****s from hosting... Trying to spin all sorts of stories...

https://www.hellopeter.com/afri-host-com - And the complaints just keeps coming in...

Wonder if someone will ever contact me from a management point of view...

 

[saor]

Is something broken at AH or do they just have so many clients that they get more complaints than other ISP's? These kinds of posts are a daily thing now.

 

[Chingha]

3.days,lucky you! 7 days for me, also hosting

 

[ttygt]

I do not think you understand the usage of "going under" properly.

 

[lordnokon]

This was printed and handed to me...



This wasn't the first time...

An no they still did not fix the problems.

Migrated away from them today to Hetzner! So easy and quick!

 

[AfriGenie]

I'm sorry to say Afri**** has gone to the dogs...

Utterly Utterly Pathetic incompetent people working there.

1. Oh our new service to you - we will call you back... Uhmmm 3 days later... Still waiting
2. WhatApp person... Should go back to school and learn proper communication skills...
3. Live Chat - What live chat... never connects!
4. '[email protected]' & '[email protected]'??? why have these mail accounts if you don't even reply to people's issues or complaints?
4. Afriguy cant even reply to a direct private message.
5. There is never someone in management to speak to... And when asking to speak to a manager they bluntly refuse and drop the call!!! Nice going!!
6. Had to drive to Afri**** Head Office in Rivonia twice, and had to make a huge scene to get help... Still was not allowed to see anyone in management.... But had to deal with two little arrogant dip****s from hosting... Trying to spin all sorts of stories...

https://www.hellopeter.com/afri-host-com - And the complaints just keeps coming in...

Wonder if someone will ever contact me from a management point of view...

That's really disappointing to hear. I'm really sorry for the experience that you've had. I want to follow-up on this for you, can you please PM me your account details.

 

[lordnokon]

That's really disappointing to hear. I'm really sorry for the experience that you've had. I want to follow-up on this for you, can you please PM me your account details.

It's to late now!!!... You can get top management to call me, So I can tell them to stick it where the sun don't shine!!!

I almost lost a client due to this bad service, worst part is I don't even use Afri**** as an ISP or hosting company. I had to act on behalf of our client!

 

[AfriNatic]

It's to late now!!!... You can get top management to call me, So I can tell them to stick it where the sun don't shine!!!

I almost lost a client due to this bad service, worst part is I don't even use Afri**** as an ISP or hosting company. I had to act on behalf of our client!

I totally understand why you are upset given the circumstances. Myself and the reps are here to help you to try and sort these situations for you.

I am sorry that we have failed you in this regard. If you need anything else, feel free to send myself or one of the reps a PM and we'll do our best to help you.