Afrihost Mobile #dataforall free 250mb - SCAM!!

airborne

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So I happened to look at my mobile data useage over the last month or 2, what do you know the "free" 250mb never gets touched because I have a large prepaid data bundle loaded and that's getting used first. The prepaid data bundles last for 12 months so anyone who bought a few gbs to last a couple months can't use the "free" data, ie its not#dataforall.

What a con!!
Afriman can you help us sort this out?
Change the #dataforall bundle priority to use that data first each month?
 
Eh. Oldest bundles first afaik. Might not be as handy with a 12month but the regular plebs it saves from expiry
 
So I happened to look at my mobile data useage over the last month or 2, what do you know the "free" 250mb never gets touched because I have a large prepaid data bundle loaded and that's getting used first. The prepaid data bundles last for 12 months so anyone who bought a few gbs to last a couple months can't use the "free" data, ie its not#dataforall.

What a con!!
Afriman can you help us sort this out?
Change the #dataforall bundle priority to use that data first each month?

The oldest data links will always be used first on our Mobile Data packages.

You may want to move your 250MB Data to a different sim card, or even add another sim card with the 250MB since you can have up to five 250MB packges.
 
The oldest data links will always be used first on our Mobile Data packages.

You may want to move your 250MB Data to a different sim card, or even add another sim card with the 250MB since you can have up to five 250MB packges.
I know that now, I am still disappointed, wish the gods that be could communicate the workings of these products a little better so there wouldn't be surprises like this for customers.
 
It's very much an edge case to want to use the latest before the oldest,more people complained when providers used the latest bundles first (a la vodacom)
 
It's very much an edge case to want to use the latest before the oldest,more people complained when providers used the latest bundles first (a la vodacom)

Yep, it's difficult to please everyone.

If only there was a way to choose which bundle is used first. I think we are still a good 5+ years away from that technology being available.
 
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Why choose? Just throw the data into a pool that never expires and let the user use it when he needs it.
 
My wife bought this for 2 of her phones, neither of them work. We continually get emails stating we are not connected, but when we connect it will work and then stops, this happens continuously. So the phone is setup correctly, just the network seems to be totally unstable most of the time
 
It's probably not quite what you mean, but we do have PrePaid Mobile Data, the data is available for a year and you can add data as you need.

If you go back and read the OP, you'll see that that's where his problem started. He has a pre-paid bundle and therefore never ever dips into his free 250MB before they expire every month.

So no, it's not what I mean at all.
 
My wife bought this for 2 of her phones, neither of them work. We continually get emails stating we are not connected, but when we connect it will work and then stops, this happens continuously. So the phone is setup correctly, just the network seems to be totally unstable most of the time

What type of phone is she using the APNs on?
 
If you go back and read the OP, you'll see that that's where his problem started. He has a pre-paid bundle and therefore never ever dips into his free 250MB before they expire every month.

So no, it's not what I mean at all.

In the OP's case he is combining a Free 250MB package with a PrePaid Mobile Data package, with our system using the oldest data available first.

If you want a pool of data that doesn't expire and can be replenished as needed then the PrePaid packages make sense.

It depends entirely on what you need to use the data for. :)
 
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