Afrihost Mobile Feedback Thread

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Kenny said:
I have this problem- when connecting through Afrihost APN, I get this message in the browser - You have used up all the data on your connectivity account!

Please log into your ClientZone to top-up your account and continue to enjoy the world wide web

Now, when I log in to client zone, it shows that I still have 589 mb available, what could be the problem?
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ABCpt said:
I have the same problem. I notice that one of the accounts linked to mine is capped, but I still have 300mb left. Also cannot access the internet.
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We ran some maintenance on our Mobile network on Monday. This false "Capped" message should now be a thing of the past.
 
AfriFella said:
That tends to happen around this time of the month. :P
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I see Afrihost are no longer using MTN for Internet breakout on the afrihost APN.

All traffic breaks out onto the same network as your DSL network.

So am I correct in assuming that the same DNS servers will work for both DSL and Mobile Data?
 
Hummercellc said:
I see Afrihost are no longer using MTN for Internet breakout on the afrihost APN.

All traffic breaks out onto the same network as your DSL network.

So am I correct in assuming that the same DNS servers will work for both DSL and Mobile Data?
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If you use "Auto" assigned DNS on Mobile, you will notice that they're the same as our DSL servers, yes. :)
 
I have an annoying issue on my S5.

The mobile data keeps reverting back to MTN. Every single time. My APN details are correct and I have set it up as the tutorial says. I just can't permanently delete the MTN APN connections, so it won't stay on Afrihost for more than a few minutes.

Am I gonna have to root this thing?
 
jackshiels said:
I have an annoying issue on my S5.

The mobile data keeps reverting back to MTN. Every single time. My APN details are correct and I have set it up as the tutorial says. I just can't permanently delete the MTN APN connections, so it won't stay on Afrihost for more than a few minutes.

Am I gonna have to root this thing?
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That's a strange issue to be getting... Is Smart Switch maybe enabled on your device? It may be trying to get the fastest possible connection.
 
Network down ?
Paarl. Try to phone. Hold time of 36 minutes. Something must be way wrong. Please enlighten us to what problem is
 
Network down. I have no internet. Have reverted to the mymtn APN.
 
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AfriFella said:
We are currently seeing an issue in the South. :( Our Mobile Network Team is currently checking it out. Sorry about the trouble here, guys.

https://www.afrihost.com/site/network_status#tabs
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Do I need to take a video of my data working if I switch to the mymtn APN?
A while back another rep seemed to think there's no difference at all between the APN's.
Obviously there is seeing as I'm able to post here :).
 
Afrifella. Thank you kindly for the feedback and the link. Will use that for future.
 
I have the same problem. Connection failed. The profile is invalid. Please contact your service provider. I tried a hard reboot of my mifi and restarted my pc and browser. I've had afrihost for more than two years now and this has never happened. Please help :(
 
Morning. I have ported my prepaid Vodacom to MTN this weekend, seems like it went through successfully, I then bought the Afrihost Prepaid option, which it is now saying Waiting for activation since yesterday. Do I need to wait longer or do anything further? Thanks.
 
Jaded.Vixen said:
I have the same problem. Connection failed. The profile is invalid. Please contact your service provider. I tried a hard reboot of my mifi and restarted my pc and browser. I've had afrihost for more than two years now and this has never happened. Please help :(
Click to expand...

Contact Support and request a 'Session Reset', you'll be asked to restart the mifi device again
 
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