Afrihost, please activate my account?!

[McGuywer]

I ordered an analogue Telkom line, Telkom installed.

Order the 1Meg uncapped bundle from Afrihost.

The line is syncing and I am actually using a trial account from another ISP on it.

I phoned the call centre last night and they said they cannot activate my account as Telkom have not informed them the install is complete. I will have to wait.

Isn't there anything else to do?

 

[dabean]

On a Telkom self-install you have to verify your line with this link: https://secureapp.telkom.co.za/ADSLVERIFY_NEW/

Maybe get your Telkom order number for the installation from them and do it yourself?

 

[McGuywer]

Thanx, will try that!

 

[McGuywer]

I get:

Confirmation Message

Your request for ADSL verification was sent.


Your request for ADSL failed.
Your DN number and your order number are unknown.
Please try again.

Contradicting...
Will see what happens...

 

[hambone]

Call Telkom and ask them for your correct self install order number, it may differ from your analogue install number. Or tweet @TelkomZA - they're prompt.

 

[McGuywer]

Call Telkom and ask them for your correct self install order number, it may differ from your analogue install number. Or tweet @TelkomZA - they're prompt.

Thank you, will try that.

 

[AfriGuy]

Hey McGuywer

Did you manage to get this sorted?
If not feel free to drop me a PM

 

[McGuywer]

PM sent.

 

[McGuywer]

Thank you the account is working now.

 

[AfriGuy]

Thank you the account is working now.

Awesome sauce!
Happy surfing