Afrihost pure internet HELL

S

skylink

Active Member
Joined
Oct 15, 2016
Messages
42
Reaction score
11
Afrihost pure internet Hell / Joy

I have just told Telkom what they can do with their service, maybe a big mistake thinking Afrihost would be they way to go ,the call centre must have just one person, and today Saturday try phone these clowns they promise pure internet joy 24/7 and our lines are closed, send emails open tickets and send help sms and nothing, if they dont sort out this fibre connection in the next hour im going elsewhere and to hell with the costs Afrihost wont see another cent from me.:crylaugh:

Just a little feedback and that is that it has been pretty good this far :)
 
Last edited:
skylink said:
I have just told Telkom what they can do with their service, maybe a big mistake thinking Afrihost would be they way to go ,the call centre must have just one person, and today Saturday try phone these clowns they promise pure internet joy 24/7 and our lines are closed, send emails open tickets and send help sms and nothing, if they dont sort out this fibre connection in the next hour im going elsewhere and to hell with the costs Afrihost wont see another cent from me.
Click to expand...

Why even give them an hour? I don't think anything will change by then.
 
Afrihost will teach you the art of braaing.

Phone them.
Start the fire.
Grill the meat.
Eat.
Laugh.
Go to the loo.
Check your phone.

Repeat process as needed.
 
I just saw a message on Facebook:

Afrihost: "Our network engineers are urgently investigating with Vumatel. We sincerely apologise for any inconvenience caused."


Clients: "Vumatel just told me the same thing. "The infrastructure is fine, Afrihost is having issues with data transmission"."

" I also think their network is down. You cannot even get them on the phone."
 
RedViking said:
Afrihost will teach you the art of braaing.

Phone them.
Start the fire.
Grill the meat.
Eat.
Laugh.
Go to the loo.
Check your phone.

Repeat process as needed.
Click to expand...

Im doing all that but not in the same order, wonder if that will make a difference?

Who to call for fibre that just gets setup and works in less than 30min?
 
Now it's up! FFS they can make you mad, anyway its working for a change and I better go shower and start the fire and munchies got so many people around to-day

Better go start RedViking list of to do's and I will make the fire first if I remember :)
 
skylink said:
Now it's up! FFS they can make you mad, anyway its working for a change and I better go shower and start the fire and munchies got so many people around to-day

Better go start RedViking list of to do's and I will make the fire first if I remember :)
Click to expand...

Lol. Glad to hear you got it sorted.
 
In all fairness, its the support team that know nothing or they lie to you, get you to make a million changes then ask if you can change the router and later magic happens and its all working....And now that its up and running its good no problems so far.

Just be honest and say we have a problem and need a few hours to fix it, that leaves me free to do other things.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X