Afrihost replacement

D

DRI RR

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Joined
Nov 3, 2006
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Hi I am looking for a new hosting company.. been with Afrihost for a bout 20 years, but with their help desk being well **** , I have had enough..
I send emails from remote raspberry pis, due to Afrihost IP being shared by all users, we inevitably ran in to spam issues using port 25. They recommend I try port 26, now they at 5:26 on Thursday morning switch off use of port26, every time you send a query or answer a question they come static answer use port 25, All I asked was give me a week and I can change over, well i get was the middle finger.. I got a reply from [email protected] only thing is you cannot reply to them.

Can anyone recommend a hosting company I currently have 2 domains on shared hosting and looking at a new cloud hosting option as well.
 
DRI RR said:
Hi I am looking for a new hosting company.. been with Afrihost for a bout 20 years, but with their help desk being well **** , I have had enough..
I send emails from remote raspberry pis, due to Afrihost IP being shared by all users, we inevitably ran in to spam issues using port 25. They recommend I try port 26, now they at 5:26 on Thursday morning switch off use of port26, every time you send a query or answer a question they come static answer use port 25, All I asked was give me a week and I can change over, well i get was the middle finger.. I got a reply from [email protected] only thing is you cannot reply to them.

Can anyone recommend a hosting company I currently have 2 domains on shared hosting and looking at a new cloud hosting option as well.
Click to expand...

Hi,

I'm sorry you had such a bad experience with us. Anything I can do to help?
 
AfriNatic said:
Hi,

I'm sorry you had such a bad experience with us. Anything I can do to help?
Click to expand...
Your support is really poor, every time a ticket is opened you get a response and they ask you a question, you then rotate all your support staff asking the same Bot questions and static answers. These people do not care about the customer. just about copying and pasting ... How can you recommend using a port then 4 months later just shut it down.. I have the emailed connection recommendations saying to use port 26... I guess the customer comes last..
 
DRI RR said:
Your support is really poor, every time a ticket is opened you get a response and they ask you a question, you then rotate all your support staff asking the same Bot questions and static answers. These people do not care about the customer. just about copying and pasting ... How can you recommend using a port then 4 months later just shut it down.. I have the emailed connection recommendations saying to use port 26... I guess the customer comes last..
Click to expand...

Hi,

What are you using on your RPi to send your emails?

if you using ssmtp, make sure these appear in your ssmtp.conf file:
Code: 
UseTLS=YES
UseSTARTTLS=YES

Then change your smtp port to 587 - This is the default mail submission port and uses TLS encryption to ensure your email is sent securely to the server.

Dave @ Domains.co.za
 
Murmaider said:
Hi,

What are you using on your RPi to send your emails?

if you using ssmtp, make sure these appear in your ssmtp.conf file:
Code: 
UseTLS=YES
UseSTARTTLS=YES

Then change your smtp port to 587 - This is the default mail submission port and uses TLS encryption to ensure your email is sent securely to the server.

Dave @ Domains.co.za
Click to expand...
I have tried 465 but some emails do not get delivered..
port 25 ends up with tons of spam issues..
I tried 587 and the clients server Office 365 rejected the email
SMTP error from remote mail server after RCPT TO:<x address>:
501 5.7.1 <[email protected]>... Sender IP must resolve
error means " You need a public DNS record for your public IP either through your DNS provider or your ISP. Check the email header of your sent emails to find the Ip address and as Jay suggests get your ISP to add an A record with the FQDN and IP."
 
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