Thanks for the help.
I am in Linksfield, Joburg and yes it does tally up.
I've spoken to Afriman and have sent him screen shots of the clientzone showing the shaping as well as the time but have yet to hear from him and its been about a week now.
As to your comment on the app to use, is there one that is compatible with Mac? As my whole house runs via IOS and therefore have no way in using that link.
It's my pleasure, happy to be of assistance
So, this confirms then that the northern IPC, that has had it's "upgrade" already, is suffering from early morning shaping which just reinforces my opinion that this policy that AH have adopted (with MTN) is not working.
It might work overseas where it doesn't take 6 months + to adjust their supply from their uplink providers (IPC), but, I'm sorry to say but here in good old SA (Telkom), it's clear that this strategy just doesn't work. T.I.A.
Side note: Zertop! Please create a mac version!

(or at least a tutorial txt file explaining how to do it manually?)
Try this bro:
For a line test we want to continuously ping the 2nd hop which is what the line tool does.
Step 1:
Do a tracert to wherever and make a note of the 2nd hop's IP.
Step 2:
Then, in command prompt, do this:
ping -n 30 ipaddress
Then post the results.
What we looking for is consistency. If you have a line or exchange fault then you will see the latency jump around (obviously you have to do this with an idle network).
If it's stable, then you can blame the ISP and their shaping, and if you don't like it, don't waste your time arguing (support will blame everything under the sun except their shaping/contention issues and give you the run around (this is not specific to AH), and won't get better anytime soon, and is best to shop around for an ISP that doesn't give you a reason to deal with support.
From my experience, it's best to try them all yourself and choose the one that suites your needs the best, as we are all different and have different requirements
