Afrihost strange issue

Freak_c

Freak_c

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Hi All

Hope you guys can help me out with an interesting problem. I'm on a 6mb 50gig Cap at Afrihost and everything was working fine until Saturday morning when i wanted to play some online game on PS3. I can browse the internet fine, sign into PSN ok but as soon as i try to start a multiplayer game i get kicked out of psn?

The strange thing is that if i reset my router then all is ok, but then a few hours later it goes back to the same thing. I have tried another isp and it works 100%? Spoke to someone and they said it could be packet loss between the exchange and ISP?

I guess my question would be how do i tell if it is packet loss and or how do i fix?

Thanks in advance.
 
Bryn26 said:
We need more info. Post your line stats (SNR & attenuation) and the results from Zertop's tool. His thread is below:

http://mybroadband.co.za/vb/showthread.php/576445-quot-Help-me-fix-my-internet-quot-report-tool

If no problems are detected, then we can take it from there.
Click to expand...

Please see results below:


Line Attenuation down-17.0 db up-6.7 db
Noise Margin down-22.5 db up-18.7 db


Local Tracert

Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.10.1
2 7 ms 9 ms 7 ms 105-236-1-65-esr-lo.mtnbusiness.co.za [105.236.1.65]
3 11 ms 8 ms 8 ms ipc-recieve-jh-4a.za.mtnbusiness.net [41.181.178.41]
4 9 ms 8 ms 9 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 9 ms 8 ms 8 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 10 ms 12 ms 10 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.224]
7 10 ms 12 ms 9 ms 196.44.31.99
8 10 ms 10 ms 10 ms 196.31.220.6
9 142 ms 198 ms 200 ms tengigabitethernet1-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.23]
10 10 ms 10 ms 9 ms tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.net [196.31.63.198]
11 11 ms 10 ms 11 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

International Tracert

Tracing route to thinkbroadband.com [80.249.99.130]
over a maximum of 30 hops:

1 2 ms 7 ms 3 ms 192.168.10.1
2 7 ms 7 ms 7 ms 105-236-1-65-esr-lo.mtnbusiness.co.za [105.236.1.65]
3 8 ms 8 ms 9 ms ipc-recieve-jh-3a.za.mtnbusiness.net [41.181.178.29]
4 38 ms 8 ms 8 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 10 ms 8 ms 9 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 202 ms 203 ms 203 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
7 190 ms 189 ms 188 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83]
8 188 ms 188 ms 188 ms linx-gw1.thn.ncuk.net [195.66.224.240]
9 190 ms 191 ms 190 ms gi1-24-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
10 174 ms 174 ms 173 ms www.thinkbroadband.com [80.249.99.130]

Trace complete.

International Speedtest
Downloaded 20.0 megabytes in 39 seconds. (519.81 KB/s)

Local Speedtest
Downloaded 15.6 megabytes in 27 seconds. (583.60 KB/s)


Speedtest.net Results (Ignore ping - it is often inaccurate. Please refer to trace routes above)


Test End Timestamp
28/01/2014 6:54:33.66
Click to expand...
 
Your connection looks very healthy. It's possible that the PSN was having issues - can you still not play online?

You could look into forwarding ports for PSN, setting up your internet connection again on the PS3 and see what happens when you host a game instead of joining one.

I play GTA: Online on PS3 a fair amount and I've had no issues with Afrihost.
 
Bryn26 said:
Your connection looks very healthy. It's possible that the PSN was having issues - can you still not play online?

You could look into forwarding ports for PSN, setting up your internet connection again on the PS3 and see what happens when you host a game instead of joining one.

I play GTA: Online on PS3 a fair amount and I've had no issues with Afrihost.
Click to expand...

THanks for feedback, I have my PS3 ip in DMZ on router so should be 100% open.

I will test tonight again and update you guys.
 
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