Afrihost: Sunday night...no support, no data

[saor]

This problem again:



Check clientzone:



Buy more data even though I've still got.
Still nothing.
Call tech support - "Our lines are currently down, we're committed to helping you 24/7."
Sure.

 

[Mr Scratch]

DSL?

 

[saor]

DSL?

Uh yeah.
Just saw afrihost support forum.
But yes....meant to be in mobile data section.

 

[saor]

Just curious - do most ISP's support go offline on a sunday evening?

 

[Johnatan56]

Afrihost

Support via Phone

Want to talk to someone over the Phone? No Problem! Please give us a call on 011 612 7200 and we will gladly assist you.

Mon‑Fri 07:00-20:00 / Sat-Sun 09:00-15:00

Mweb

Mon - Fri 08h00 - 19h00 Sat 08h00 - 13h00 Sun Closed Public Holidays 10h00 - 15h00

Vox doesn't have times on their site, think accounts is closed during weekends, but I have gotten support at 4pm on a Sunday I think.

WebAfrica

Try our live chat (between 7am – 5pm, weekdays) or call us on 086 000 9500 (support) or 086 000 9555 (sales) or simply leave a message below and we will get back to you.

Not sure if that means that they don't have support on weekends or only live chat is weekdays.
Cybersmart

technical support
Our technical support staff are available from 7:30AM to 10:30PM 365 days a year except on the following days:

Christmas Eve 24th we close at 19.30PM
Christmas Day 25th from 10.00AM to 19.30PM
New years eve 31st we close at 19.30PM
New years day 1st from 10.00AM to 19.30PM

Crystal Web

OPERATING HOURS
Mon-Fri 07h00 - 00h00
Sat-Sun - 08h00-17h00

 

[saor]

^^^ Thanks.

 

[AfriGenie]

This problem again:

View attachment 509961

Check clientzone:

View attachment 509963

Buy more data even though I've still got.
Still nothing.
Call tech support - "Our lines are currently down, we're committed to helping you 24/7."
Sure.

I'm really sorry about that, are you still struggling with your connection today?