kimbo
Expert Member
Hi.
How do i contact Afrihost support this time on a Saterday?
They dont replay to sms
How do i contact Afrihost support this time on a Saterday?
They dont replay to sms
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Afrihost support
- Thread starter kimbo
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kimbo
Expert Member
deathburst
Well-Known Member
AfriMan answered my pm's swiftly.
The_Unbeliever
Honorary Master
I recommended AH to family and now they have n internet
Have you tried to create a 1Gb free account on their line and see if it works?
What's the issue? What steps have you taken to try and resolve the issue?
kimbo
Expert Member
They phoned the support before 3pm and they (the support) told them the line from telkom must still be sighed of or something but after a wile he got the ADSL going for them after a wile. Then when 3pm came the line just went dead, and there is no way to get hold of them again before monday
Edit: My sister say the internet light is red even with the riht details from AH, i will give them my 1gig account to test and see
The_Unbeliever
Honorary Master
What happens if you connect a phone directly to the line and dial a cellphone number? Is there a ringtone? Can you dial out?
If not, then there's a problem with the line.
If not, then there's a problem with the line.
The_Unbeliever
Honorary Master
Keep in mind that the newer 1Gb free ADSL accs are "bonded" to your line.
The older types (which you could get when they started the 1Gb free promotion) is not "bonded" to your line, and can be used on any line.
kimbo
Expert Member
Thx for the help, i will go there tomorrow and see what i can do