Afrihost throttling my Capped account

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astroboi89

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Hey guys, i have recently joined adsl and previously used telkom mobile 60+60gig.i choose Afrihost due to its popularity on mybroadband.i have a 50gig capped account and my line speed is 2mb.I find downloads to be terribly slow.e.g if i download a file from a fileserver,i get speeds of 5~20kbps and it jumps to 100kpbs for a few seconds.the file server doesnt limit speed as i use to get speeds of between 200-300kbps on telkom mobile 3g.if download a windows update etc. it doesnt seem to be terribly slow.i tried to do a ps3 update on afrihost today and it took 30mins to download a 22mb file,i am on a capped account so i dont understand.i have done a speed test on the line and get a 1.5mb dwnload and a 300kb upload speed.can anybody explain to me what is possibly happening ,as i am new to adsl.thanx in advanced
 
astroboi89 said:
Hey guys, i have recently joined adsl and previously used telkom mobile 60+60gig.i choose Afrihost due to its popularity on mybroadband.i have a 50gig capped account and my line speed is 2mb.I find downloads to be terribly slow.e.g if i download a file from a fileserver,i get speeds of 5~20kbps and it jumps to 100kpbs for a few seconds.the file server doesnt limit speed as i use to get speeds of between 200-300kbps on telkom mobile 3g.if download a windows update etc. it doesnt seem to be terribly slow.i tried to do a ps3 update on afrihost today and it took 30mins to download a 22mb file,i am on a capped account so i dont understand.i have done a speed test on the line and get a 1.5mb dwnload and a 300kb upload speed.can anybody explain to me what is possibly happening ,as i am new to adsl.thanx in advanced
Click to expand...

What speed do you get on a speedtest? http://www.speedtest.net/
 
The only shaped capped accounts I know of are on WebAfrica.

There's likely another explanation.
 
Im having the same problem. 10 meg line giving 4Mb/s on speedtest and 20KB/s on doenloads now. It all started last week when they had the authentication problems.
 
Do a traceroute, if it's slow at the 2nd or 3rd hop then it may be the exchange
 
Here is my results:

Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.2
2 96 ms 9 ms 9 ms 105-236-11-1-esr-lo.mtnbusiness.co.za [105.236.1
1.1]
3 20 ms 13 ms 11 ms 41.181.221.254
4 11 ms 11 ms 11 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 11 ms 11 ms 11 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 12 ms 13 ms 13 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]

7 41 ms 36 ms 39 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]

8 33 ms 51 ms 46 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
9 33 ms 56 ms 57 ms 196.31.220.10
10 39 ms 36 ms 35 ms 196.31.220.21
11 * 152 ms 32 ms 196.31.63.202
12 34 ms 32 ms 32 ms 196.30.42.133
13 32 ms 32 ms 32 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.


Seems quick?
 
I did a speed test and got the following results: ping - 33ms
download speed - 1.68mbps
upload - 0.38mbps.

i have a 2mb line so these results seem okish,i guess but the speedtest selected a durban server(will this improve results cos i live in durban)

thanx to all of u dudes for replying so swiftly to my thread.

i have updated the software on the netgear n2200v4 and pressed reset button.this hasnt made much of a difference.i used a netgear genie app on my android and did a reboot but still no difference.

i watched a few youtube clips on the ps3 and it didnt need much buffering.youtube is acceptable but i am still getting download speeds of 5-20kbps.

i have very limited technical knowledge so i appreciate the feedback.
 
Wburn said:
Here is my results:

Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.2
2 96 ms 9 ms 9 ms 105-236-11-1-esr-lo.mtnbusiness.co.za [105.236.1
1.1]
3 20 ms 13 ms 11 ms 41.181.221.254
4 11 ms 11 ms 11 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 11 ms 11 ms 11 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 12 ms 13 ms 13 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]

7 41 ms 36 ms 39 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]

8 33 ms 51 ms 46 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
9 33 ms 56 ms 57 ms 196.31.220.10
10 39 ms 36 ms 35 ms 196.31.220.21
11 * 152 ms 32 ms 196.31.63.202
12 34 ms 32 ms 32 ms 196.30.42.133
13 32 ms 32 ms 32 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.


Seems quick?
Click to expand...



Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 2 ms 1 ms 2 ms 192.168.0.1
2 14 ms 14 ms 14 ms 105-236-0-193-esr-lo.mtnbusiness.co.za [105.236.
0.193]
3 23 ms 24 ms 24 ms 41.181.221.218
4 24 ms 23 ms 24 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 25 ms 24 ms 25 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 24 ms 25 ms 24 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
7 24 ms 25 ms 24 ms 196.31.220.10
8 25 ms 25 ms 25 ms 196.31.220.21
9 24 ms 23 ms 23 ms 196.31.63.202
10 24 ms 24 ms 24 ms 196.30.42.133
11 26 ms 25 ms 25 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

is this normal/ok?
 
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