Afrihost Uncapped 384 throttle questions

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Braclo

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Greetings,

I recently got Afrihost Uncapped 384 and was wondering about a few things.

First, what is the limit? I have read through the FAQ but there is no straight answer there. Google searches have brought up answers from 10GB to 30GB, so not sure what is going for what. So after what amount do they throttle you?

Also, how long does it last then? Like am I stuck with that speed then or does it clear up in a few days or what?

Thanks :D
 
Well, first of all welcome. And let us know how it goes , because we would all be interested in your experience and how it goes :)

Depending on what you want to do. I would have rather gone the capped route if you don't want to be shaped on a 384 line for a reasonable price (currently R14.50/gb, as the special seems to be active for the whole month + 1 gb Free account)

But if you want to download lots and not worry about shaping, then uncapped was a better choice. But let us know.
 
Thank you :D

Yea I signed up for uncapped as im not to fond about the idea of being capped, never been, but ill post here when i get to know how it really is.

If anyone have a answer to the throttling questions so far, please reply :D
 
Afrihost uncapped is ****. Not sure where you've looked, but plenty of people have complained. Plenty.
 
@Randhir - Well I got a friend that has it, and we never really gotten problems with it. Speed is nice and constant. They did have some line problems for a while, but that was Telkom's side. So I decided to stick with what I know and signed up for it. Just cant seem to get any figures of the throttling, seems like everyone has their own theory's but no facts.
 
Braclo said:
@Randhir - Well I got a friend that has it, and we never really gotten problems with it. Speed is nice and constant. They did have some line problems for a while, but that was Telkom's side. So I decided to stick with what I know and signed up for it. Just cant seem to get any figures of the throttling, seems like everyone has their own theory's but no facts.
Click to expand...

Dude, go into the Afrihost uncapped thread, and check out the responses there, start from about 50 pages in maybe. You'll slowly realise why it's dropped to the 3rd page of the sub-forum when OpenWeb and MWeb uncapped threads are consistently on the 1st page. The reason is simple: People don't use it anymore. Not the people who are informed, anyway. When it first came out I had it. Blegh.

Anyway, good luck with it. Will speak to you in a couple of months when you cancel.
 
bah... thats bad then >.> Which service would you recommend?
 
It depends on what you want. If you want to DL 100Gb per month then 384 uncapped is not for you.

If, like me, you want to DL the occasional items up to a max of around 40gb per month, then it is fine. Just don't expect great DL speeds during the day!!

I've been with them since they offered uncapped and I'm one of those not complaining.

If you want unshaped, uncapped then expect to pay far more than R199 per month.

Like the guys at the MyBB conference said... if you want cheap 'n nasty, then expect cheap 'n nasty!
 
Thanks MikeyD. Well not planning on downloading huge amounts. I just enjoy watching youtube vids now and then and other residents here like the farmville games. Just a bit worried now with everyone complaining so much about it.
 
Remember Afrihost's history.
When they started the R29/Gb thing all the heavy downloaders moved to them and Afrihost were the best ISP in SA. Then when MWEB did the uncapped thing Afrihost had to respond (probably without being ready) and all their heavy downloaders switched to uncapped and pulled the ring out of it, then complained that their R199 account couldn't do what they used to pay R1000 for, and then Afrihost were the worst ISP in SA. Duh.

I stayed with Afrihost capped until the dust settled, then switched to uncapped 384. I pull in between 10 and 30Gb a month and get full line speed all the time. Only issues I've had have been the Seacom problems.

IMHO if Afrihost hadn't started all this real competition with their R29/Gb stuff we would still be paying R70 and uncapped would be something businesses paid thousands for.
 
Hagu13 said:
Remember Afrihost's history.
When they started the R29/Gb thing all the heavy downloaders moved to them and Afrihost were the best ISP in SA. Then when MWEB did the uncapped thing Afrihost had to respond (probably without being ready) and all their heavy downloaders switched to uncapped and pulled the ring out of it, then complained that their R199 account couldn't do what they used to pay R1000 for, and then Afrihost were the worst ISP in SA. Duh.

I stayed with Afrihost capped until the dust settled, then switched to uncapped 384. I pull in between 10 and 30Gb a month and get full line speed all the time. Only issues I've had have been the Seacom problems.

IMHO if Afrihost hadn't started all this real competition with their R29/Gb stuff we would still be paying R70 and uncapped would be something businesses paid thousands for.
Click to expand...

I don't know much about the whole Afrihost story, but my friend is also on a 384 Uncapped Line with Afrihost and I was looking at his downloads on Sunday at about 9 and he was getting 34kbs download speed. I know about 2 months ago he was sometimes getting 10 if he was lucky. But apparently they called him and told him that he was downloading alot and they changed him over. Gave him a new username and since then he was getting much better speeds. He says he does about 1gig a night. He works during the day, so NO PC connected during the day.

Just adding my 2c to the thread
 
Well seems like we sure have different opinions about afrihost then. o.O Not really sure if I should stay with them or get a refund and switch to MWEB.
 
I have emailed Afrihost several times so far and even though I get pretty fast replies, its nothing than the standard copy and paste of the FAQ or just telling me the same thing that it is monitored on a hourly basis and so on... So no real answer? Does any Afrihost users have a answer for me on how they throttle?
 
Hi Braclo,

I also get the same answer from them, fairly annoying, however I have found there customer relations better than any ISP currently, replies are generally within the hour.

I have been using Afrihost 512k uncapped where I downloaded 42 GB last month and wasn't throttled. I recently read a post saying that their high usage users were transferred to IS and given new usernames, supposedly this has been much better.

http://mybroadband.co.za/news/adsl/14895-Afrihost-explains-uncapped-ADSL-account-move.html

If you notice on MyBB most of the Afrihost complaints are quite old. I heard that 30GB / 60GB were the throttling points, although it seems as if this has changed.

If you look at a 384 line, where speeds are (generally) about 38 KB/s in my experience. That means (38 * 60 * 60 * 24 * 30) / 1024 / 1024 = +- 93GB / month at full speed every second of the day.
 
Has anyone ever been throttled on Afrihost 384? Sure - their 4MB was a blatant lie, but 384? Should be fine?
 
SpoonTech said:
Hi Braclo,

I also get the same answer from them, fairly annoying, however I have found there customer relations better than any ISP currently, replies are generally within the hour.

I have been using Afrihost 512k uncapped where I downloaded 42 GB last month and wasn't throttled. I recently read a post saying that their high usage users were transferred to IS and given new usernames, supposedly this has been much better.

http://mybroadband.co.za/news/adsl/14895-Afrihost-explains-uncapped-ADSL-account-move.html

If you notice on MyBB most of the Afrihost complaints are quite old. I heard that 30GB / 60GB were the throttling points, although it seems as if this has changed.

If you look at a 384 line, where speeds are (generally) about 38 KB/s in my experience. That means (38 * 60 * 60 * 24 * 30) / 1024 / 1024 = +- 93GB / month at full speed every second of the day.
Click to expand...

Hey SpoonTech,

Thanks for the great reply! :D I have recently emailed them and asked them about it again, and randomly asked like "10GB/Week, 20GB/Month" and the reply I got is that if I download 10GB a week my account will be "managed" but if I put it out on 20GB a month, it would be fine.

With a reply like that, i'm guessing 40GB is to much, but with your usage it gives me more hope. I agree with your comment about cusotomer relations as well, I have never had a problem when it comes to that. One thing I don't get is that link you posted. They talk about switching their users on a Internet Solutions connection, meaning shaped, but I thought afrihost was already on a shaped IS connection.


unskinnybob said:
Has anyone ever been throttled on Afrihost 384? Sure - their 4MB was a blatant lie, but 384? Should be fine?
Click to expand...
I have friend that got throttled on a 384 connection, but I have no idea what his usage was.
 
ive done around 20 gigs so far but now my speeds are like 10-15KB per second lol

Curses!
 
Haha @ MikeyD. Yea I have come to realise that since I joined here. Problem is finding a good ISP now. Im not to fond of the throttle of Afrihost but not sure who to go to then.
 
If I log onto www.speedtest.net with my Afrihost capped acount, no problem, test runs fine. Log out of capped and log in with my 384 uncapped account and speedtest comes back with "Missing Licence Key". Tried it 3 times now, same result. WHY????

Best I am getting is 10-15kbps for http. 7Megs of emails took 30 minutes to download this morning. Last night 22h00, I set up 3 big http downloads with flashget, a glorious 240Mb downloaded by 06h00 this morning. Ridiculous!!!!!
 
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