Afrihost Upgrades

[Worskos]

Hi All

I have a quick question. I have recently signed up for the 1MB uncapped on a 1MB line. Afrihost refers to this as the "bundle".

Is it possible to have a 2MB uncapped account on a 1MB line?

If I decide to upgrade to a 2MB uncapped account on a 2MB line, how seamless is the upgrade? How long does it take to upgrade?

thanks

 

[srothman]

I went through this process over the weekend actually, upgrading my 2mb uncapped account to a 4mb uncapped account. Did everything online using the Customer Zone, and it was seamless. You will simply get a notification once it is done, and your service won't be interrupted throughout the process.

They will need to upgrade your line to a 2mb line though.

 

[Roelie]

Mine went quick, same day if I remember right.
What would be the point of paying for a 2MB line if you can't get the bandwidth?

 

[Worskos]

Thanks

I just wanted to make sure that there is no 14-30 waiting period.

So when I upgrade to 2MB, 2 things happen. My Telkom line becomes 2MB and my uncapped account becomes 2MB as well. As long as this is not a long process, it's pretty impressive.

 

[srothman]

There's a 48 hour turn-around on the line upgrade.
The account upgrade is immediate.

 

[Other Pineapple Smurf]

Upgraded my line to a business account, was instant. But as everybody else says, line upgrade takes a while but don't understand why as Telkom has always upgraded my line instantly in the past.