Afrihost's Clientzone fibre management is broken

killerbyte

Expert Member
Joined
May 10, 2007
Messages
2,355
Afrihost's clientzone fibre management is broken, and let me explain why.

I have been an AH client for around 8 years and I have no intention of leaving. But the frustration of the clientzone's fibre section knows no end.
1. I cannot see my remainder cap on the Android App. Not the end of the world but it is still frustrating.
2. I have Afrihost Plus assigned to my fibre account (40Mbps 200GB) and every so often I run out of cap so I top up with 10 or 20GB. One would expect this to automatically by doubled as per the benefits of AH+, but alas it does not.

So now I need to speak to an Afrihost agent, which I would love to do, but I can't because no one is on whatsapp, live chat and their phone lines closed at 5pm. Seriously, who manages to get home before 5pm these days?
 

EADC

Executive Member
Joined
Apr 10, 2018
Messages
7,684
The definition of insanity is doing the same thing over and over again and expecting a different result.
 
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