Afrihost's "Tweak my line"

[Rickster]

Port recreations in the CZ always fail no matter what even when trying on a smartphone (obviously connected to the 3G network and not WiFi).

Anyone else having this issue?

 

[Pho3nix]

Been having the same issue but one seemed to work early this week.

 

[wingnut771]

Port recreations in the CZ always fail no matter what even when trying on a smartphone (obviously connected to the 3G network and not WiFi).

Anyone else having this issue?

When I had my line with them, these tools never worked. I think it has something to do with the fact that I'm connected to a mini-dslam, but you should only fiddle if you're having problems.

Don't fix it if it aint broke I say

 

[Rickster]

When I had my line with them, these tools never worked. I think it has something to do with the fact that I'm connected to a mini-dslam, but you should only fiddle if you're having problems.

Don't fix it if it aint broke I say

Well if I want to do a port reset, Im obviously having issues.

 

[i.got~issues]

I could also never get any of the tools to work either.

Not even the Test My Line tool... it too fails every time;



Big orange-ish Fail pop-up on every one, each and every time.

 

[themank]

I also get the fail message every time I test the line, however, when i fix the line it seems to work.

 

[Rickster]

@Afriman

.Bump

 

[Tango]

I also get the fail message every time I test the line, however, when i fix the line it seems to work.

Jip, I seem to have the same result as you do. Last time I used it, it came back and said "failed". I kept an eye on my modem and saw the line go down. Checked after the test with a speed test and I was back to normal again. Pointless having these tools under CZ if they don't work like they should. I thought these tools were there to lighten their load with regard to customer complaints?

 

[envo]

I have 0 issues. Because i'm not with them anymore

 

[silver6933]

Me too, those tools have never worked

 

[milomak]

does port reseting work even when telkom has your line?

 

[envo]

does port reseting work even when telkom has your line?

no. why would you want to reset your port anyway? there's absolutely no reason whatsoever unless you can't sync at all. but usually even then there's not a problem with the port, but the exchange itself.