Air Mobile still down

[GlibReaper]

Hi.

@Afrigirl, @AfriFella , @AfriGuy , I see on your Network Status page it says Mobile was down yesterday, but it's up now. However, in the last three days I haven't been able to connect to Air Mobile once. It's still down for me.

GR

 

[AfriNatic]

Hi.

@Afrigirl, @AfriFella , @AfriGuy , I see on your Network Status page it says Mobile was down yesterday, but it's up now. However, in the last three days I haven't been able to connect to Air Mobile once. It's still down for me.

GR

Hi,

Can you send me a pm with your email address so I can have a look for you?

 

[GlibReaper]

Hi,

Can you send me a pm with your email address so I can have a look for you?

Will do.

 

[charlieharper]

Still down for me as well.
Will DM you my email.

 

[charlieharper]

It show's its connected to MTN-SA, Full signal, can make and receive phone calls / regular SMS, but no sign of LTE / 4G / 3G etc.

 

[AfriNatic]

It show's its connected to MTN-SA, Full signal, can make and receive phone calls / regular SMS, but no sign of LTE / 4G / 3G etc.

Does the MTN apn work?

 

[charlieharper]

Nevermind turns out it's my own fault. Working now.

 

[charlieharper]

I deactivated data roaming on the MTN app and turns out it deactivates all data even when in SA.
I was messing around with those settings on it Wednesday night, but since I'm connected to wifi I didn't notice till I left home yesterday morning and it coincided with the Airmobile downtime notification so I thought it's related.

 

[deweyzeph]

I deactivated data roaming on the MTN app and turns out it deactivates all data even when in SA.
I was messing around with those settings on it Wednesday night, but since I'm connected to wifi I didn't notice till I left home yesterday morning and it coincided with the Airmobile downtime notification so I thought it's related.

Too much charlie, Charlie?

 

[GlibReaper]

Hi @AfriNatic.

I just came from MTN. They said somebody did a SIM swap on my number. Apparently it is done via your system, so there isn't anything they can do?

 

[AfriNatic]

Hi @AfriNatic.

I just came from MTN. They said somebody did a SIM swap on my number. Apparently it is done via your system, so there isn't anything they can do?

Hi,

We don't have powers to do sim swap on the MTN system at all. The person at MTN that told you that lied to you.

We can supply replacement simcards but the sim swap can only be done by you or MTN. I would suggest contacting MTN again or their fraud line for assistance for them to reverse the sim swap.